Find Technical support associate Jobs in County Cork

Japanese Speaking Technical Support Engineer
Dell Technologies —Cork, County Cork
- Full-time
- Customer service
- English
- Continuous improvement
14d
Tier 2 Technical Customer Support Associate, French Speaker, Amazon Leo
Amazon Kuiper Services Europe SARL, Irish Branch —Cork, County Cork
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Tier 2 Technical Care Associate (French speaker), Amazon Leo
Amazon Kuiper Services Europe SARL, Irish Branch —Cork, County Cork
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
QA Validation Associate
PSC Biotech —Cork, County Cork
- Full-time
- Bachelor's degree
- No degree
- Typing
ERP Technical Delivery Manager
PM Group —Cork, County Cork
- Oracle
- Computer Science
- ERP systems
Senior ICT Officer
Marymount University Hospital & Hospice —Cork, County Cork
- €52,235–€70,734 a year
- Full-time
- Remote
- Azure
- Windows
- Supervising experience
1d
Sr QA Validation Associate
PSC Biotech —Cork, County Cork
- Bachelor's degree
- No degree
- Typing
Building Services Engineer
Controlled environment solutions —Cork, County Cork
- Full-time
- English
Quick apply
8d
Associate / Senior Associate Transport Planner
Tetra Tech —Ballincollig, County Cork
- Writing skills
- Master's degree
- Business development
Associate Account Manager, EMEA
Keeper Security, Inc. —County Cork
- Sales
- Salesforce
- Bachelor's degree
- Sick pay
Level 2 Engineer
Ekco —Cork, County Cork
- Customer service
- Windows
- IT
Quick apply
Flood Risk Assessment Specialist
Tetra Tech —Cork, County Cork
- Engineering
3d
Associate Director, Legal Counsel
BioMarin —Cork, County Cork
- Full-time
- Microsoft Excel
- Presentation skills
- No degree
Senior Associate Scientist Downstream R&D
PSC Biotech —Cork, County Cork
- Full-time
- Doctoral degree
- Master's degree
- Analysis skills
Associate Engineer - Building Structures
Tetra Tech —Cork, County Cork
- Hybrid work
- Continuous improvement
- Civil Engineering
Senior Network Engineer
NetApp —Cork, County Cork
- Hybrid work
- Azure
- AWS
- Scripting
- Employee stock purchase plan
- Annual leave
Maintenance Supervisor
PepsiCo —Cork, County Cork
- Microsoft Powerpoint
- Microsoft Excel
- Maintenance
Associate Director - Development Infrastructure
AECOM —Cork, County Cork
- Full-time
- Hybrid work
- Master's degree
- Civil Engineering
Associate Director, Sterility Assurance Lead
BioMarin —Cork, County Cork
- Full-time
- Doctoral degree
- Master's degree
- Bachelor's degree
Associate - Marine & Coastal
Ayesa —Cork, County Cork
- Full-time
- Hybrid work
- Master's degree
- Business development
- Project management
- Annual leave
- Employee assistance program
Quick apply

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Japanese Speaking Technical Support Engineer

Dell Technologies -
Cork, County Cork

Apply Now

Job details

Full-time
14 days ago

Qualifications

Customer service
English
Japanese
Continuous improvement
IT support
Unity
Communication skills

Full job description

Japanese-Speaking Technical Support Engineer

At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution and document the problem.

Join us to do the best work of your career and make a profound social impact as a Japanese-speaking Technical Support Engineer on our Technical Support Team in Cork or Dublin.

What you’ll achieve
As a Technical Support Engineer, you will resolve complex technical issues in a fast-paced, customer critical environment, working on improving processes, standards and strategies to perfect our Support Services.

You will:

Resolve issues while working closely with multi-functional teams. Troubleshoot and resolve complex hardware and software issues using diagnostic tools and technical expertise
Act as a customer advocate, communicating clear action plans and driving timely escalations.
Collaborate cross‑functionally with field, engineering, and local Japan teams, including during critical events.
Manage case priorities, maintain accurate documentation, and ensure consistent, closed‑loop communication.
Contribute to knowledge creation, and support continuous improvement of support processes.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

Native‑level Japanese proficiency (spoken and written), plus strong English communication skills (spoken and written)
Ability to perform technical troubleshooting to identify issues and support resolution using diagnostic tools and technical knowledge
Ability to work under pressure with a strong customer focus and service mindset. Effective interpersonal and presentation skills for customer‑facing communication
Solid escalation judgment and ability to collaborate across teams to resolve issues. Solid previous experience in a customer service or customer‑facing support role
2+ years of Japanese customer support experience as an IT Infrastructure Support Engineer

Desirable Requirements

Relevant technical certifications such as ISM v5, PowerStore/Unity Associate
PowerEdge Associate (LPIC‑1 or VCP‑DCV preferred)

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: Apply today!

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Apply Now

Refine Your Search

technical support associate jobs in county cork

Japanese Speaking Technical Support Engineer

Tier 2 Technical Customer Support Associate, French Speaker, Amazon Leo

Tier 2 Technical Care Associate (French speaker), Amazon Leo

QA Validation Associate

ERP Technical Delivery Manager

Senior ICT Officer

Sr QA Validation Associate

Building Services Engineer

Associate / Senior Associate Transport Planner

Associate Account Manager, EMEA

Level 2 Engineer

Flood Risk Assessment Specialist

Associate Director, Legal Counsel

Senior Associate Scientist Downstream R&D

Associate Engineer - Building Structures

Senior Network Engineer

Maintenance Supervisor

Associate Director - Development Infrastructure

Associate Director, Sterility Assurance Lead

Associate - Marine & Coastal

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