Find configuration analyst Jobs in county dublin

ServiceNOW Configuration Analyst
Elwood Roberts —Dublin, County Dublin
- €250–€300 a day
- Full-time
- Data analysis skills
- Project management
- IT
Quick apply
Success Factors Analyst
Mercury Engineering —Dublin, County Dublin
- Microsoft Access
- Analysis skills
Business Analyst (Implementation Manager)
ZeroRisk —Dublin, County Dublin
- Full-time
- Remote
- SQL
Temp - AVP - Technical Systems Analyst (ProcessUnity Implementation - Third Party Management)
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- SQL
- Bachelor's degree
- Business
Travel Operations and Supplier Analyst
Motherson —County Dublin
- Full-time
- Microsoft Excel
- English
- Microsoft Office
UKI Technology Consulting - Technical Analyst, Senior Consultant
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Recruiting
- Software development
- Gym membership
Global SAP Sales Ops Functional Analyst
PlayStation Global —Dublin, County Dublin
- Analysis skills
- No degree
L3 SOC Analyst - Dublin
Integrity360 —Dublin, County Dublin
- Azure
- AWS
- Mentoring
HR Data & System Analyst
St Mary's Priory (Dominican Order in Ireland) —DUBLIN 24, County Dublin
- €40,560 a year
- Full-time
- Oracle
- Human resources
- Communication skills
Quick apply
8d
Technical Business Analyst
Davy —Dublin, County Dublin
- Hybrid work
- SQL
- Agile
- Communication skills
- Employee assistance program
Quick apply
ICT Cloud & Security Engineer
PFH Technology Group —Dublin, County Dublin
- Azure
Quick apply
Data Quality & Governance Manager
Kingspan Data Solutions —Dublin, County Dublin
- Full-time
Quick apply
DAM (Digital Asset Management) Business Analyst
Glanbia Foods —DUBLIN 24, County Dublin
- Hybrid work
- System design
- Master's degree
- Analysis skills
Technical Product Manager - Integrations
Heidi —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- EMR systems
Billing Platform Systems Analyst
FIS Global —Dublin, County Dublin
- Full-time
- Oracle
- Computer Science
- Salesforce
Finance Operations Analyst
Verve —Dublin, County Dublin
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Agile
Quick apply
Technical Consultant - Netreveal
NTT Ltd —Dublin, County Dublin
- Hybrid work
- SQL
- Agile
- Linux
7d
FICO Business Analyst
Uniphar PLC —DUBLIN 24, County Dublin
- Full-time
- Communication skills
Quick apply
Senior Technical Program Manager, Network Monitoring
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Project management
- Software development
HRIS Senior Analyst Workday (In-house)
Deloitte —Dublin, County Dublin
- Full-time
- Hybrid work
- Bachelor's degree
- Human resources
- Recruiting
12d

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ServiceNOW Configuration Analyst

Elwood Roberts
Dublin, County Dublin

Quick apply

Job details

Full-time
€250–€300 a day

Qualifications

Data analysis skills
Project management
ServiceNow
IT
Data collection
Communication skills

Full job description

Job: Configuration Management Database (CMDB) Analyst

Location: Dublin

Working Arrangement: Hybrid (1-2 days onsite in North Dublin)

Rate: 300 per day

Type: Contract

Duration: 12 Months+

We are looking for a talented person to take responsibility for maintaining and managing the CMDB, a centralised repository of information about IT assets and configurations. You will ensure the accuracy and reliability of the CMDB to support IT service management, decision-making, and problem-solving across the organisation. ServiceNow CMDB expertise is essential, especially in the core features of the platform

You will assess whether to improve the existing CMDB or start from scratch. You will work closely with a CMDB architect from the business. It will be important for the role to have some familiarity with CMDB methodology, ITIL, and data management. The current CMDB is part of a shared instance. Ideally you will have around 3-4 years of direct experience would be great, but we will consider those with less experience and ready to take on more responsibility. No specific reporting tools required, just the ability to analyse, report and present findings needed. If you feel you would suit the role please read on.

The main Responsibilities for the role include:

CMDB Governance:

Develop and implement policies, standards, and procedures for effective CMDB management.
Ensure adherence to ITIL best practices and CMDB management guidelines.
Provide oversight and guidance to CMDB administrators and users.

Data Quality:

Ensure the integrity and accuracy of CMDB data.
Implement data quality checks and validation processes.
Address and resolve any data inconsistencies or discrepancies.

Data Collection & Maintenance:

Establish processes to collect and update CMDB data from sources such as hardware inventories, software licenses, and change management records.
Ensure timely and accurate data collection to maintain up-to-date records.

Data Analysis:

Analyse CMDB data to identify trends, patterns, and potential issues.
Provide insights to support informed decision-making and problem resolution.

Stakeholder & Relationship Management:

Collaborate with IT teams, business units, and external vendors to ensure the accuracy and completeness of CMDB data.
Build and maintain strong relationships with stakeholders across the organisation.

Tool Selection & Implementation:

Evaluate and select CMDB tools that align with organisational needs.
Oversee the implementation and configuration of CMDB tools.
Provide training and support to CMDB users to maximise tool effectiveness.

Reporting & Analytics:

Develop and maintain reports and dashboards to offer visibility into CMDB data.
Support decision-making through relevant data analytics and insights.
Compliance & Audit:
Maintain detailed, auditable records of configuration items (CIs), including their current state, historical changes, incidents, and related checks.

For the role we are looking for people with the below skillset:

Excellent working knowledge of ServiceNow CMDB expertise is essential, especially in the core features of the platform
ITIL Framework: ideally gained over 3 years of experience working with ITIL principles, especially those related to data and configuration management.
Project Management: Proven project management skills to effectively plan, execute, and monitor service introduction projects.
Collaboration: Ability to work across multiple teams to ensure high standards in data management and CMDB processes.
Technical Knowledge: Familiarity with IT infrastructure and applications, with experience using the ServiceNow platform preferred.
Communication Skills: Strong verbal and written communication skills, capable of interacting with stakeholders at all levels.
Problem-Solving: Ability to troubleshoot and resolve issues during the service introduction and data management processes.
Data Analysis: Strong data analysis and reporting skills to assess trends and drive informed decisions.
Experience in ServiceNow or other CMDB tools is highly desirable.

This is an exciting opportunity to work on a system in need of a lot of work. You will become a pivotal member of the team with excellent career potential. This is a long term contract with endless opportunity as this aviation business expands and transforms their technology. If you would be interested. Please submit your CV to the link provided.

Quick apply

Refine Your Search

configuration analyst jobs in county dublin

ServiceNOW Configuration Analyst

Success Factors Analyst

Business Analyst (Implementation Manager)

Temp - AVP - Technical Systems Analyst (ProcessUnity Implementation - Third Party Management)

Travel Operations and Supplier Analyst

UKI Technology Consulting - Technical Analyst, Senior Consultant

Global SAP Sales Ops Functional Analyst

L3 SOC Analyst - Dublin

HR Data & System Analyst

Technical Business Analyst

ICT Cloud & Security Engineer

Data Quality & Governance Manager

DAM (Digital Asset Management) Business Analyst

Technical Product Manager - Integrations

Billing Platform Systems Analyst

Finance Operations Analyst

Technical Consultant - Netreveal

FICO Business Analyst

Senior Technical Program Manager, Network Monitoring

HRIS Senior Analyst Workday (In-house)

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