Find post production Jobs in dublin, d

Operational Subject Matter Expert
Teleperformance —Dublin 07, County Dublin
- Full-time
- English
- Communication skills
Operational SME - Portuguese
Teleperformance —Dublin 07, County Dublin
- €44,351 a year
- Full-time
- English
- Communication skills
Operational SME - Hungarian
Teleperformance —Dublin 07, County Dublin
- €44,351 a year
- Full-time
- English
- Communication skills
Operational SME - Romanian
Teleperformance —Dublin 07, County Dublin
- €44,351 a year
- Full-time
- English
- Communication skills
Operational SME - Ukrainian
Teleperformance —Dublin 07, County Dublin
- €44,351 a year
- Full-time
- English
- Communication skills
Research Assistant
Trinity College Dublin —Dublin, County Dublin
- Full-time
- Doctoral degree
- Research
Operational SME - Spanish
Teleperformance —Dublin 07, County Dublin
- €44,351 a year
- Full-time
- Spanish
- English
- Communication skills
Production Team Leader
Keelings —Dublin, County Dublin
- Full-time
- Leadership
Quick apply
Office Administrator
Roccul Ltd —DUBLIN 1, County Dublin
- €27,000–€30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Sick pay
Quick apply
Operational SME - Hebrew
Teleperformance —Dublin 07, County Dublin
- €34,100 a year
- Full-time
- English
- Communication skills
Operational SME - French
Teleperformance —Dublin 07, County Dublin
- €44,351 a year
- Full-time
- English
- Communication skills
Operational SME - Dutch
Teleperformance —Dublin 07, County Dublin
- €44,351 a year
- Full-time
- English
- Communication skills
Service Delivery Operator
Fiserv —Dublin, County Dublin
- Weekend availability
Catering Assistant – Bank / Flexible Contract
Beacon Hospital —Dublin, County Dublin
- €16.80 an hour
- Part-time
Quick apply
7d
Operational SME
Teleperformance —Dublin 07, County Dublin
- Full-time
- English
- Communication skills
Operational SME - Sub Saharan Africa
Teleperformance —Dublin 07, County Dublin
- €44,351 a year
- Full-time
- English
- Communication skills
Musician Educator
Music Generation South Dublin —South Dublin, County Dublin
- €49.26 an hour
- Part-time
- No degree
- Contracts
- Annual leave
Quick apply
10d
SME German
Teleperformance —Dublin, County Dublin
- €44,351 a year
- Full-time
- English
- Communication skills
Front of House & Client Services Coordinator
EGG Post Production —Dublin, County Dublin
- Full-time
- Hospitality
- Organisational skills
- Communication skills
Quick apply
5d
ECG Technician/ Cardiology Technician
Thorndale Medical Clinic —Dublin, County Dublin
- €37,000–€45,000 a year
- Time management
Quick apply
8d

I want to receive the latest job alerts for post production in dublin, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

post production jobs near dublin, d

Catering Assistant jobs in Dublin, County Dublin

Ecg Technician jobs in Dublin, County Dublin

Production Lead jobs in Dublin, County Dublin

Research Assistant jobs in Dublin, County Dublin

Service Delivery Director jobs in Dublin, County Dublin

Kitchen Assistant jobs in Dublin, County Dublin

Catering Assistant jobs in Clondalkin, County Dublin

Catering Assistant jobs in Dún Laoghaire, County Dublin

Account Assistant jobs in Dublin, County Dublin

Catering Assistant jobs in Ward, County Dublin

Sales Assistant, Easons jobs in Limerick, County Limerick

Catering Assistant jobs in Midleton, County Cork

Technician, Pharmacy jobs in Mullingar, County Westmeath

Hse, Pharmacy Technician jobs in Dublin, County Dublin

Production Lead jobs in Clondalkin, County Dublin

Production Lead jobs in Galway, County Galway

Production jobs in County Tipperary

Production Lead jobs in Shannon, County Clare

It Delivery Lead jobs in Dublin, County Dublin

Music, Church, Musician jobs in Dublin, County Dublin

Operational Subject Matter Expert

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time

Qualifications

English
Communication skills

Full job description

Overview:

Operational SME

Is considered a tenured agent that supports and coaches team members while enforcing policies and balancing the need for efficiency. They will be the main liaison between training, quality, and operations.

Responsibilities to include but not be limited the following

Coach and mentor new hire ‘Agents’ during nesting phase on the floor
Provide Real Time support by resolving inquiries, coaching & mentoring with high quality, speed, empathy and accuracy to tenured Agents post onboarding phase. This includes, but not limited to: side-by-side coaching, Team Huddles, & RCA coaching.
Assist in the implementation and follow-through of corrective & preventive action plans for performance improvement focused on accuracy while balancing efficiency

Become and remain knowledgeable about Client products and community standards, and personally driven to be an effective advocate for our community by providing additional support for process and policy changes in collaboration with the training team (i.e. one-on-one, side-by-side, real time support, team huddles, etc).
Strong interpersonal skills, verbal and written communication skills and most importantly empathy
Display a strong bias to doing what’s right for our community in supporting Client's mission to #ShipLove

Investigate and resolve issues that are reported on Client such as requests for account support and reports of potentially abusive content
Enforce Client's Terms of Use by carefully monitoring reports of abuse on the site
Review production jobs in the agreed turnaround times and standards of quality

Recommended Qualifications:

Passion for providing 1:1 support to people with accuracy and empathy
Agreed upon minimum English language test score based on mutually agreed upon external English language test or acceptable approved equivalent
Agreed upon minimum language test score based on mutually agreed upon external English language test or acceptable approved equivalent for the language supported by each specific Agent in addition to English

Reasoning/analytical capabilities: Minimum score to be achieved in Vendor reasoning/analytical test – mutually to be agreed upon between both parties
Some degree of further education/college desirable, to be mutually agreed upon between both parties
Minimum of 2 years’ prior Operations experience in a shared services, Business Process Outsourcing environment or comparable service/process mgmt. environment combined with sufficient tenure (as per Vendor judgment) on the specific Client program to allow for program specific coaching/mentoring of new hires
High affinity and cultural awareness of political/social situation regarding the relevant market/region that will be supported by each ‘Agent’ – which is critical to be aware of the cultural/regional differences for nuanced policy decisions to be applied in accordance with Client’s abuse standard policies and training materials

Apply Now

Refine Your Search

post production jobs in dublin, d

Operational Subject Matter Expert

Operational SME - Portuguese

Operational SME - Hungarian

Operational SME - Romanian

Operational SME - Ukrainian

Research Assistant

Operational SME - Spanish

Production Team Leader

Office Administrator

Operational SME - Hebrew

Operational SME - French

Operational SME - Dutch

Service Delivery Operator

Catering Assistant – Bank / Flexible Contract

Operational SME

Operational SME - Sub Saharan Africa

Musician Educator

SME German

Front of House & Client Services Coordinator

ECG Technician/ Cardiology Technician

I want to receive the latest job alerts for post production in dublin, d

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected