Find merchant services Jobs in dublin, d

Client Services - Level 1 Support
Fiserv —Dublin, County Dublin
- Weekend availability
- English
- Microsoft Office
- SQL
11h
General Operative
Chadwicks Group —Dublin, County Dublin
- Full-time
- Customer service
- No degree
- Sick pay
13d
General Operative - Sandyford
Brooks Timber & Building Supplies Ltd —Dublin, County Dublin
- €30,000–€36,000 a year
- Full-time
- Forklift
- Organisational skills
- Communication skills
- Employee assistance program
Quick apply
17h
EMEA Merchant Services Business Manager - Senior Associate
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
1d
Sales Consultant
Chadwicks Group —Dublin, County Dublin
- Customer service
Customer Support Agent
EVO Payments International GmbH, Branch Ireland (Dublin) —Dublin, County Dublin
- Full-time
- Customer service
- No experience needed
- Research
Quick apply
14d
Service Delivery Operator
Fiserv —Dublin, County Dublin
- Weekend availability
Trade Sales Advisor
Chadwicks Group —Dublin, County Dublin
- Full-time
- Sales
- No degree
- Kitchen experience
- Sick pay
Project Worker - Open Access Services
Merchants Quay Ireland —Dublin, County Dublin
- €36,372–€38,586 a year
- Full-time
- No degree
- Annual leave
- Employee assistance program
Quick apply
Service Coordinator - Open Access Services
Merchants Quay Ireland —Dublin, County Dublin
- €45,659–€48,216 a year
- Full-time
- Supervising experience
- Leadership
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
Collections Analyst
Fiserv —Dublin, County Dublin
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
Customer Account Manager
U.S. Bank National Association —DUBLIN 18, County Dublin
- €41,820–€49,200 a year
- Full-time
- Leaving certificate
- No degree
- Organisational skills
9h
Financial Crime Investigator - FTC - 12 months
TrueLayer —Dublin, County Dublin
- Hybrid work
- Business
- Communication skills
Internal Sales Representative
T J O'Mahony —Dublin, County Dublin
- Full-time
- Sales
- Customer service
- Microsoft Office
- Employee discount
Quick apply
9d
Branch Manager
T J O'Mahony —Dublin, County Dublin
- Full-time
- Leadership
- Communication skills
- Employee discount
Quick apply
13d
Director, Merchant Cloud Data + Agentic Commerce Strategy
Mastercard —Dublin, County Dublin
- Full-time
- AI
Community Engagement Project Worker
Merchants Quay Ireland —Dublin, County Dublin
- €36,372–€38,586 a year
- Full-time
- No degree
Quick apply
16h
Manager, Internal Controls
paypal —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Communication skills
- Annual leave
Account Executive
Easyship —Dublin, County Dublin
- Remote
- Sales
- Analysis skills
- Communication skills
- Work from home
- Gym membership
Quick apply
15h
Medically Supervised Injection Facility Support Worker
Merchants Quay Ireland —Dublin, County Dublin
- €30,572–€38,403 a year
- Full-time
- No degree
Quick apply

I want to receive the latest job alerts for merchant services in dublin, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

merchant services jobs near dublin, d

Sales Advisor jobs in Dublin, County Dublin

Collection Agent jobs in Dublin, County Dublin

Sales Representative jobs in Dublin, County Dublin

General Operative jobs in Dublin, County Dublin

Merchant jobs in Dublin, County Dublin

Account Executive jobs in Dublin, County Dublin

Service Coordinator jobs in Dublin, County Dublin

Branch Manager jobs in Dublin, County Dublin

Support Worker jobs in Dublin, County Dublin

Customer Service Representative jobs in Dublin, County Dublin

Sales Consultant jobs in Dublin, County Dublin

Service Delivery Director jobs in Dublin, County Dublin

Sales Advisor jobs in Galway, County Galway

Pharmacy Health Advisor, Hickeys jobs in Dublin, County Dublin

Sales Advisor jobs in Santry, County Dublin

Sales Advisor jobs in Cork, County Cork

Sales Advisor jobs in Dublin 15, County Dublin

Sales Assistant jobs in Limerick, County Limerick

Financial Sales jobs in Dublin, County Dublin

Sales jobs in County Wicklow

Client Services - Level 1 Support

Fiserv -
Dublin, County Dublin

Apply Now

Job details

Full-time
11 hours ago

Qualifications

Jira
English
Microsoft Office
SQL
ServiceNow
Phone etiquette
Communication skills

Full job description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Client Services - Level 1 Support

What does a successful Client Services Level One Support do?
A successful Client Services Level 1 Support at Fiserv delivers reliable, timely frontline support that helps clients get back to life — not just their financial services. You’ll embody our Partner in Possibility mindset by resolving inquiries, coordinating with internal teams, and protecting client trust through clear communication and follow-through. You’ll contribute to team excellence and continuous improvement while representing the One Fiserv culture in every interaction.

What you will do:

Own client inquiries by analysing, investigating, and resolving issues through telephone, email, and internal systems
Manage and resolve a high-volume inquiry queue (typically 20–50 interactions per day) while consistently meeting SLA targets
Analyse production and statistical data to identify root causes and recommend solutions for recurring issues
Escalate critical incidents to management and coordinate with Level 2 and Level 3 teams for timely resolution
Coach and upskill peers by sharing knowledge, documenting steps, and contributing to team best practices
Educate and onboard new and existing clients on platform use and processes as needed
Support back-end administration tasks and prepare data for audits and walkthroughs
Use SQL to perform data analysis and database maintenance tasks

What you will need to have:

Exceptional written and verbal communication skills in English with strong telephone etiquette
Client-focused approach with demonstrated empathy and service orientation
Advanced analytical and logical problem-solving ability, with attention to detail
Proficiency with MS Office; working knowledge of SQL for querying and analysis
Flexibility to work alternate shifts between 8:00 AM and 6:00 PM, provide holiday and rotational weekend coverage, occasional late evenings, and travel as required

What would be great to have:

Experience in payments or fintech client support environments (OmniPay platform exposure desirable)
Familiarity with ticketing systems (ServiceNow, JIRA, or similar) and incident management processes
Experience conducting client training sessions and internal stakeholder calls
Background supporting audits and preparing reconciliations or data extracts
Certifications such as ITIL or customer service training

Thank you for considering employment with Fiserv. Please:

Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Apply Now

Refine Your Search

merchant services jobs in dublin, d

Client Services - Level 1 Support

General Operative

General Operative - Sandyford

EMEA Merchant Services Business Manager - Senior Associate

Sales Consultant

Customer Support Agent

Service Delivery Operator

Trade Sales Advisor

Project Worker - Open Access Services

Service Coordinator - Open Access Services

Collections Analyst

Customer Account Manager

Financial Crime Investigator - FTC - 12 months

Internal Sales Representative

Branch Manager

Director, Merchant Cloud Data + Agentic Commerce Strategy

Community Engagement Project Worker

Manager, Internal Controls

Account Executive

Medically Supervised Injection Facility Support Worker

I want to receive the latest job alerts for merchant services in dublin, d

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected