Find client representative Jobs in county dublin

Client Experience Representative
OASIS Group —Swords, County Dublin
- Full-time
- English
- Computer skills
- Communication skills
5d
Irish Client Service Associate
Fisher Investments Europe —Dublin, County Dublin
- Full-time
- Bachelor's degree
- In-person
- Annual leave
- Work from home
Freelance In-Person Event Specialist - Dublin, Ireland
Visit.org —Dublin, County Dublin
- Weekend availability
- Customer service
- English
- In-person
Quick apply
Client Development Specialist - Sales Representative
Indeed —Dublin, County Dublin
- €34,000–€50,000 a year
- Full-time
- Sales
- No degree
- Communication skills
- Annual leave
Quick apply
6d
Brand Ambassador
PRAI Beauty —Dublin, County Dublin
- €19.00–€19.50 an hour
- Part-time
- Sales
Quick apply
Brand Representative
Trinity Group —Dublin, County Dublin
- €31,200 a year
- Full-time
- Sales
- No experience needed
- No degree
Customer Service Representative
Fidelity International —Dublin, County Dublin
- €32,100 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance program
- Gym membership
Retail Sales Manager, Footwear Department, Brown Thomas, Dundrum
Kurt Geiger —Dundrum, County Dublin
- Full-time
- Employee discount
Quick apply
Sales Development Representative
Quartr —Dublin, County Dublin
- English
- Business development
- No degree
- Work from home
Graduate Sales Development Representative - Dublin
Leyton —DUBLIN 2, County Dublin
1d
Business Development Representative
MarketStar —Dublin, County Dublin
- €40,000–€60,000 a year
- Full-time
- Sales
- Salesforce
- English
- Employee assistance program
14d
LOUNGE HOST - AER LINGUS LOUNGE DUBLIN AIRPORT
BaxterStorey —Dublin, County Dublin
- Full-time
- Hospitality
- Customer service
- No degree
- Employee assistance program
- Life insurance
Business Development Representative
Auxilion Ireland —Dublin, County Dublin
- Sales
- Research
- Business development
Beauty Coach
Clarins Ireland —Liffey Valley Shopping Centre, County Dublin
- From €14.50 an hour
- Part-time
- Sales
- Customer service
- English
Quick apply
8d
Assistant Credit Controller
Allied World Assurance Company —Dublin, County Dublin
- Microsoft Excel
- Communication skills
13d
Passenger Service Agent
Sky Handling Partner —Dublin, County Dublin
- €14.79–€14.94 an hour
- Part-time
- Customer service
- English
- Supervising experience
- Employee assistance program
- Sick pay
Quick apply
058.EI.26E – Client Solutions Specialist – Sustainability Solutions
Enterprise Ireland —Dublin, County Dublin
- €52,546–€75,472 a year
- Data analysis skills
- Research
- No degree
1d
Service Delivery Operator
Fiserv —Dublin, County Dublin
- Weekend availability
Inside Sales/ Customer Service Representative
Snap Ireland —DUBLIN 1, County Dublin
- Full-time
- Social media management
- Customer service
Quick apply
Community Liaison Officer
AtkinsRéalis —Dublin, County Dublin
- Full-time
- Hybrid work
- Communication skills
14d

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Client Experience Representative

OASIS Group -
Swords, County Dublin

Apply Now

Job details

Full-time
5 days ago

Qualifications

English
Computer skills
Communication skills
Time management

Full job description

he Role

In this role you will be primarily responsible for servicing client requests as a first point of contact for clients into the group. This role will process client orders, update information in systems, respond to routine enquiries and ensure that service levels and quality standards are met. In this role you will work closely across all functions, to ensure effective collaboration on achieving our business objectives.

Key Performance Indicators:

Client service level agreements ensuring we consistently deliver.
Client retention.
Client satisfaction as measured in the annual client survey.
Call Performance & Case Management Service Levels.

Accountabilities:

Consistently meet required key performance indicators.
Where KPIs are not met, identify and implement performance improvement plans.
Actively monitor risks and to foresee/identify potential problems and proactively identify solutions to address them in advance.

Responsibilities:

To answer telephone calls, taking ownership, and servicing client requests in a friendly and professional manner.
To process client orders, keying system transactions accurately and within the contracted service levels.
To take ownership of complaints, managing client expectations, following up proactively to ensure quick and effective resolution.
To make outbound calls to clients with updates on enquiries or to communicate proactive information.
To communicate with clients about their invoices requesting outstanding payments as required.
To follow all group policies and standard operating procedures
Using strong written and oral communication skills ensure that every contact is managed to a high standard creating a great experience for clients
To update all systems with clear and accurate information, being proactive to establish missing or out of date client contact data. Produce and issue routine system reports and service routine reporting enquiries accurately.
To identify risks/issues which create a barrier to great client care and highlight these to your manager.
To take ownership of more complex client requests, managing the clients expectations, liaising with specialist departments, obtaining input to respond fully to the client within the agreed service levels.
To take ownership of more complex client requests, managing the clients expectations, liaising with specialist departments,
btaining input to respond fully to the client within the agreed service levels.
To demonstrate a teamwork ethic, working with and sharing knowledge and experience with colleagues.
To continuously support all training and personal development to ensure that you maintain the highest standard of client care.
Comply with all company policies and all relevant data protection legislation to ensure.
Our clients and team members sensitive and personal information is protected and processed in accordance with the law.
Our team members and clients rights under the legislation are fully protected.
Adhere to all company policies and complete all mandatory training modules.
Report any potential or actual security, environmental or health and safety incidents to your line manager and / or the OASIS Compliance team as soon as you become aware of them.
Lives the OASIS values, in particular, client obsession - ensuring effective communication and responsiveness to client requests.

Candidate Requirements:

A demonstrable depth of experience in a similar role.
Experience of servicing written and oral client requests.
Can communicate fluently in English.
Experience of providing excellent client service.
A strong attention to detail.
Flexible and ability to operate to tight deadlines.
A proactive mindset and professional manner.
Good organisational and time management skills.
Creative and enquiring mind to challenge and resolve problems.
Demonstrate the ability to take ownership.
Excellent all-round computer and software skills.

OASIS is an equal opportunities employer.

The Company confirm that our legitimate interests comply with GDPR and data protection.

Apply Now

Refine Your Search

client representative jobs in county dublin

Client Experience Representative

Irish Client Service Associate

Freelance In-Person Event Specialist - Dublin, Ireland

Client Development Specialist - Sales Representative

Brand Ambassador

Brand Representative

Customer Service Representative

Retail Sales Manager, Footwear Department, Brown Thomas, Dundrum

Sales Development Representative

Graduate Sales Development Representative - Dublin

Business Development Representative

LOUNGE HOST - AER LINGUS LOUNGE DUBLIN AIRPORT

Business Development Representative

Beauty Coach

Assistant Credit Controller

Passenger Service Agent

058.EI.26E – Client Solutions Specialist – Sustainability Solutions

Service Delivery Operator

Inside Sales/ Customer Service Representative

Community Liaison Officer

I want to receive the latest job alerts for client representative in county dublin

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