Find guest service agent Jobs in ireland

Guest Relations Agent
Marriott International, Inc —Dublin, County Dublin
- Full-time
- Hotel
- Supervising experience
- No degree
Guest Service Agent (Nights)
The Kingsley —Cork, County Cork
- Part-time
- Customer service
- English
- Administrative experience
Quick apply
5d
Guest Services Agent
Lough Eske Castle Hotel —Donegal, County Donegal
- Up to €14.15 an hour
- Part-time
- Hospitality
- Customer service
- No degree
- Employee discount
Quick apply
Agent-Reservations
Marriott International, Inc —Dublin, County Dublin
- Full-time
- Supervising experience
- No degree
- Employee discount
13d
Reservations Agent
Dalata —Dublin, County Dublin
- Weekend availability
- Bar
- Customer service
- Hotel
- Employee assistance program
Quick apply
Reservations Agent (6-month contract)
Marriott International, Inc —Dublin, County Dublin
- Full-time
- Hotel
- Supervising experience
- No degree
- Employee discount
13d
Reservations Agent
Fota Island Resort —County Cork
- Part-time
- Customer service
- Data analysis skills
- English
Quick apply
Front Desk Hospitality Agent
Sonder Holdings —Dublin, County Dublin
- Weekend availability
- English
- Continuous improvement
- Restaurant experience
Reservations Agent
The Kingsley —Cork, County Cork
- Part-time
- No degree
- Communication skills
- Hotel experience
- Wellness program
- Employee assistance program
Quick apply
Reservations Agent
The Lodge at Ashford —Cong, County Mayo
- Weekend availability
- Hospitality
- Microsoft Office
- Hotel
- Employee assistance program
Quick apply
Reservations Agent
Ashford Castle —Cong, County Mayo
- Weekend availability
- Hospitality
- Microsoft Office
- Hotel
- Employee assistance program
Quick apply
Receptionist- Full Time
Holiday Inn Express Dublin City Centre —Dublin, County Dublin
- €29,000–€31,000 a year
- Full-time
- Wellness program
- Employee assistance program
Quick apply
Reservations Agent
Fairmont Carton House —Maynooth, County Kildare
- Weekend availability
- Communication skills
- Resort
- Free parking
- Employee assistance program
Quick apply
General Manager
Caherconnell Fort & Sheepdog Demonstrations —Caherconnell, County Clare
- €50,000–€65,000 a year
- Weekend availability
- Hospitality
- Analysis skills
- Recruiting
- Store discount
- Annual leave
Quick apply
Reservations Agent
Sheen Falls Lodge —Kenmare, County Kerry
- 8 hour shift
- Microsoft Word
- CRM software
- Microsoft Excel
- Employee discount
- Referral programme
Quick apply
17h
Reservations Agent
Park Hotel Kenmare —Kenmare, County Kerry
- Weekend availability
- Hospitality
- Hotel
- No degree
Quick apply
8d
Front Office Agent
Trump, Doonbeg - Front Office —Doughmore Bay, County Clare
- Part-time
- Hotel
- Organisational skills
- Communication skills
- Free parking
Quick apply
Reservations Agent
Great National Hotels & Resorts —Ennis, County Clare
- €14.65 an hour
- Weekend availability
- Hybrid work
- Hospitality
- Sales
- Customer service
- Referral programme
Quick apply
Assistant Front Office Manager
Park House Hotel & Restaurant —Galway, County Galway
- €35,000–€38,000 a year
- Weekend availability
- Hotel
- Accounting
- Hotel experience
Quick apply
3d
Front Desk Agent (m/f/d)
Goodtime International Entertainment —Dublin, County Dublin
- Full-time
- Hospitality
- Customer service
- English
Quick apply

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Guest Relations Agent

Marriott International, Inc -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Supervising experience

Full job description

Additional Information
Job Number26051294
Job CategoryRooms & Guest Services Operations
Location27 St. Stephen's Green, Dublin, Dublin, Ireland
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

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guest service agent jobs in ireland

Guest Relations Agent

Guest Service Agent (Nights)

Guest Services Agent

Agent-Reservations

Reservations Agent

Reservations Agent (6-month contract)

Reservations Agent

Front Desk Hospitality Agent

Reservations Agent

Reservations Agent

Reservations Agent

Receptionist- Full Time

Reservations Agent

General Manager

Reservations Agent

Reservations Agent

Front Office Agent

Reservations Agent

Assistant Front Office Manager

Front Desk Agent (m/f/d)

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