Find data centre manager Jobs in dublin county dublin

Contact Centre Manager
Field Management Ireland —Dublin, County Dublin
- €50,000–€55,000 a year
- Full-time
- Customer service
- Leadership
- Communication skills
Quick apply
12d
Senior Data Manager
Elwood Roberts —Dublin, County Dublin
- €90,000–€100,000 a month
- Full-time
- Budgeting
Quick apply
QA Manager - Data Centre Projects in Europe
Designer Group —Dublin, County Dublin
- Communication skills
Quick apply
14d
Store Manager
The White Company —Dublin, County Dublin
Data Center Manager - Facilities
Elwood Roberts —Dublin, County Dublin
- €100,000–€120,000 a month
- Full-time
- Leadership
Quick apply
Team Manager- Dublin
Field Management Ireland —Dublin, County Dublin
- Microsoft Excel
- Customer service
- Continuous improvement
Quick apply
13d
Electrical Construction Manager - Data Centre Projects in Europe
Designer Group —Dublin, County Dublin
- Microsoft Office
- No degree
Quick apply
14d
Data Center Security Manager
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Customer service
- AWS
- Communication skills
Commercial Manager - Data Centres - Europe
Ardmac —Swords, County Dublin
- Full-time
- Mentoring
- Business
Quick apply
Lean Six Sigma Digital Transformation Leader
Teleperformance —Dublin 07, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Reception and Guest Services Manager
Portico Corporate Reception Management —Dublin, County Dublin
- €55,000 a month
- Full-time
- Guest services
- Annual leave
- Life insurance
Quick apply
Project Manager (Data Centre MEP)
Tate Europe —Dublin, County Dublin
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
Quick apply
Reservation Manager
Hampton by Hilton Dublin City Centre —DUBLIN 7, County Dublin
- Full-time
- Employee assistance program
- Employee discount
Quick apply
11h
Communications Manager
Boots —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
Data Centre Solutions Business Development Manager
CMS Distribution —Dublin, County Dublin
- Microsoft Word
- Microsoft Excel
- Sales
Store Manager
Card Factory —Blackrock, County Dublin
- €38,847.40 a year
- Leadership
- Communication skills
6d
049.EI.26E – Senior Executive – Programme Manager (Technology Infrastructure)
Enterprise Ireland —Dublin, County Dublin
- €82,290–€101,918 a year
- Research
- Presentation skills
- Business
12d
Head of FP&A
Dean Group (Ireland) —Dublin, County Dublin
- Full-time
- Hybrid work
- Hospitality
- Microsoft Excel
- Analysis skills
- Annual leave
- Gym membership
Quick apply
Test Centre Administrator
Prometric —DUBLIN 1, County Dublin
- Part-time
- Customer service
Quick apply
Early Careers Lead
Kepak Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Employee discount
Quick apply

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Contact Centre Manager

Field Management Ireland -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time
€50,000–€55,000 a year
12 days ago

Qualifications

Telephony
Customer service
Leadership
Communication skills

Full job description

Your mission

Reports To Head of Operations
Location : On Site, Dundrum Dublin 14
Employment Type : Full-time, permanent

Role Overview
The Contact Centre Manager will lead the daily operation of the contact centre, ensuring excellent customer service, strong team performance, and delivery against agreed KPIs and service levels.

Key Responsibilities

Manage day-to-day contact centre operations across inbound and/or outbound activity.
Lead, coach, and develop team leaders and agents.
Monitor performance against KPIs including service levels, quality, productivity, sales/conversion, and customer satisfaction.
Manage staffing, scheduling, workload, and resource planning.
Manage escalated customer issues and support complaint resolution.
Drive continuous improvement in processes, service quality, and efficiency.
Ensure CRM, telephony, and reporting systems are used accurately.
Maintain compliance with company policies, data protection, and quality standards.
Prepare performance updates and reports for senior management and clients.
Support recruitment, onboarding, training, and performance management.

Your profile

Required Experience

Proven experience managing a contact centre or customer service operation.
Strong leadership and people management skills.
Experience of managing KPIs, service levels, and operational performance.
Confident using CRM, telephony, dialer, or workforce management systems.
Effective communication, reporting, and critical thinking skills.
Ability to work in a fast-paced, target-driven environment.

Key Competencies

Leadership and team development
Customer focus
Commercial awareness
Performance management
Problem solving
Communication and influencing
Planning and organisation
Resilience under pressure
Continuous improvement mindset
Accountability and ownership

This is an excellent opportunity for either an experienced manager ready to take the next step in their career, or an established Contact Centre Manager looking to help lead a busy, customer-focused operation. The successful candidate will develop high-performing teams, drive service excellence, improve operational performance, and play a key role in supporting the continued growth and success of the business.

INDHP

About us

FMI is a diverse business specialising in Field Management, Brand Management and Distribution and Contact Centre services across multiple sectors including FMCG, Drinks, Utilities, Telco, and Government. Our teams have been representing leading brands in Ireland for over 30 years.

We value our employees and help them grow through training and development opportunities. Our onboarding process sets you up for success, whether you're based in Dublin, Belfast, or out in the field. If you're passionate and enthusiastic about your career, FMI is the place for you.

Quick apply

Refine Your Search

data centre manager jobs in dublin county dublin

Contact Centre Manager

Senior Data Manager

QA Manager - Data Centre Projects in Europe

Store Manager

Data Center Manager - Facilities

Team Manager- Dublin

Electrical Construction Manager - Data Centre Projects in Europe

Data Center Security Manager

Commercial Manager - Data Centres - Europe

Lean Six Sigma Digital Transformation Leader

Reception and Guest Services Manager

Project Manager (Data Centre MEP)

Reservation Manager

Communications Manager

Data Centre Solutions Business Development Manager

Store Manager

049.EI.26E – Senior Executive – Programme Manager (Technology Infrastructure)

Head of FP&A

Test Centre Administrator

Early Careers Lead

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