Find client manager Jobs in galway, g

Front of House Lead
3Dental —Galway, County Galway
- Full-time
- Microsoft Office
- Administrative experience
- Team management
- Employee discount
Quick apply
Senior Service Desk Manager
ICE Group —Galway, County Galway
- Full-time
- Communication skills
Quick apply
Account Manager
Tesco Ireland Ltd —Galway, County Galway
- €30,934.74–€73,063.09 a year
- Hybrid work
Quick apply
8d
Weddings and Events Manager
The Hardiman —Galway, County Galway
- €40,000–€45,000 a year
- Full-time
- Hospitality
- Sales
- Hotel
Quick apply
Business Administrator
Usafety —Galway, County Galway
- €38,000–€45,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Sick pay
Quick apply
Operational Excellence Sr Manager
Zimmer Biomet —Galway, County Galway
- Full-time
- Bachelor's degree
- Communication skills
- Wellness program
Content Strategy Manager
Diligent Corporation —Galway, County Galway
- AI
- Marketing
- Annual leave
Marketing Manager
JJ Rhatigan Building Contractors —Galway, County Galway
- Full-time
- Social media management
- Communication skills
- Marketing
Quick apply
Marketing Manager
JJ Rhatigan & Company —Galway, County Galway
- Full-time
- Social media management
- Communication skills
- Marketing
Deputy Client Account Manager - Water
AECOM —Galway, County Galway
- Full-time
- Hybrid work
- No degree
- Contracts
AI Content Operations Specialist (12 month Fixed-Term Contract)
Diligent Corporation —Galway, County Galway
- Sales
- Project management
- No degree
- Annual leave
Project Manager
COLAS —Oranmore, County Galway
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Financial Manager
COLAS IRELAND —Oranmore, County Galway
- Microsoft Excel
- Analysis skills
- Leadership
- Free parking
- Annual leave
6d
Global Product Marketing Manager
Abbott Laboratories —Galway, County Galway
- Full-time
- Computer Science
- Marketing
- Master's degree
Volunteer & Student Placement Manager - Permanent, 37hrs
Galway Simon Community —Galway, County Galway
- €44,000–€52,000 a year
- Part-time
- Microsoft Office
- Continuous improvement
- Human resources
- Annual leave
- Employee assistance program
Quick apply
4d
Senior Manager, Solutions Marketing
Diligent Corporation —Galway, County Galway
- Presentation skills
- AI
- Communication skills
- Annual leave
Quick apply
Road Signage Inspector
COLAS —Oranmore, County Galway
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Annual leave
Sales & Events Manager
Clybaun Hotel —Galway, County Galway
- From €38,000 a year
- Full-time
- Sales
- Social media management
- Customer service
- Free parking
- Employee discount
Quick apply
9d
Customer Adoption Manager
G-P —Galway, County Galway
- €40,000–€49,700 a year
- Full-time
- Remote
- Spanish
- Management
- Master's degree
Quick apply
14d
Part time Merchandiser
CPM Ireland —Galway, County Galway
- Part-time
- Annual leave
Quick apply

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Front of House Lead

3Dental
Galway, County Galway

Quick apply

Job details

Permanent | Full-time

Benefits

Company events
Employee discount
On-site parking

Qualifications

Microsoft Office
Administrative experience
Team management
Leadership
Office experience

Full job description

We are seeking a highly motivated and experienced person to work with our Front of House Reception team. As the Team Lead, you will manage and direct a team of 5-7 Receptionists/Administrators. You will run and manage all rosters for your team. You will be responsible for all face-to-face patient engagement as well as managing incoming calls, emails, and web queries (Boxly). This is a player/manager role, where you will lead by example and where necessary step in to assist the reception team. Your primary goal will be to lead our customer service team in delivering exceptional service and building lasting relationships with our patients.

Responsibilities

· Supervise and lead the reception team, ensuring they are trained, motivated, and responding to all face-to-face patient and inbound call/email queries in a live environment.

· Manage the patient scheduling and appointment booking process, ensuring efficient and effective appointment management.

· Daily and weekly Accounts systems administration and management.

· Ensure patients are greeted and processed in a timely and efficient manner.

· Manage and direct monthly team meetings regarding patient experience, complaints, scheduling, patient payments etc.

· Manage reception rosters to ensure adequate resourcing of staff for peak times.

· Conduct performance management procedures according to internal company policy.

· Manage the 3Dental internal patient database to ensure all calls (inbound and outbound) are tracked, monitored, and actioned.

· Collaborate with the clinical team to ensure patient care aligns with our high-quality standards.

· Address and resolve patient queries and concerns in a timely and empathetic manner, ensuring all complaints and feedback are actioned upon with KPI timelines.

· Identify trends in patient feedback and work with the team to implement improvements.

Qualifications and Experience

Proven experience in a high-volume environment (face to face as well as phone and email engagement).

MS Office suite knowledge essential.

Experience working with customer/patient accounts software packages essential.

Previous experience as a Team Leader, Supervisor, Manager in a Customer Facing and Administration environment essential.

Strong leadership and team management skills.

Experience of dealing with hi-volume and complex patient/client queries (including call/email follow up) essential.

About us

At 3Dental we are committed to providing the latest treatments in oral healthcare at an affordable price. Open since 2016, we have created many beautiful smiles, and we look forward to creating many more.

We provide a wide variety of services to our patients including general dentistry, cosmetic dentistry, orthodontic treatment, implants and much more! We owe our success to the hard work and dedication of our team comprising of customer service representatives, Dentist technicians, dental nurses, dentists, orthodontists, hygienists.

Our Benefits

Discounted dental treatments and products.

Continuing education opportunities and professional growth and development

Access to the Premium Club at 3Arena/Circle Club at Board Gais Energy Theatre

Working Schedule

8-hour shift between 7:30am and 8pm Monday to Friday.

7 hour shift 9am-5pm Saturdays (when required – min one per month).

How to Apply

Please send your resume and a cover letter outlining your qualifications and why you are the ideal candidate for this position to [email protected]

Benefits:

Company events
Employee discount
On-site parking

Work Location: In person

Quick apply

Refine Your Search

client manager jobs in galway, g

Front of House Lead

Senior Service Desk Manager

Account Manager

Weddings and Events Manager

Business Administrator

Operational Excellence Sr Manager

Content Strategy Manager

Marketing Manager

Marketing Manager

Deputy Client Account Manager - Water

AI Content Operations Specialist (12 month Fixed-Term Contract)

Project Manager

Financial Manager

Global Product Marketing Manager

Volunteer & Student Placement Manager - Permanent, 37hrs

Senior Manager, Solutions Marketing

Road Signage Inspector

Sales & Events Manager

Customer Adoption Manager

Part time Merchandiser

I want to receive the latest job alerts for client manager in galway, g

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