Find escalation specialist Jobs in dublin, d

Operations Specialist, Europe
allwhere —Dublin, County Dublin
- €40,000–€65,000 a year
- Full-time
- Customer service
- Bachelor's degree
- No degree
Quick apply
Customer Care Specialist I
GoFundMe —Dublin, County Dublin
- €37,000–€55,000 a year
- Continuous improvement
- Communication skills
7d
Compliance Specialist
Canada Life Group Services —Dublin, County Dublin
- Analysis skills
- No degree
- Communication skills
13d
Customer Support Specialist (Spanish Speaking)
Clio —Dublin, County Dublin
- €38,200–€51,800 a year
- Full-time
- CRM software
- Spanish
- Google Suite
Senior Specialist, Depository Services
Citco —Dublin, County Dublin
- Full-time
- In-person
- Business
Product Support Specialist
Asana —Dublin, County Dublin
- €57,000–€63,000 a year
- Weekend availability
- English
- AI
- Communication skills
- Work from home
Quick apply
AI Governance and Capabilities Specialist
PTSB —Blackrock, County Dublin
- AI
- Banking
Application Support Engineer, Managed Print Services
Bizquip Limited —Sandyford, County Dublin
- €30,000–€40,000 a year
- Full-time
- Microsoft Access
- Azure
- Customer service
- Flexitime
- Work from home
Quick apply
7d
Data Center Security Manager
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Customer service
- AWS
- Communication skills
IT Operation Specialist
Elwood Roberts —Dublin, County Dublin
- €35,000–€40,000 a month
- Full-time
- Spanish
- Microsoft Excel
- Management
Quick apply
Senior Onboarding Specialist-Slack
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- Java
- SQL
5d
IT Specialist - Dublin
Entegro —Dublin, County Dublin
- Windows
- IT
- In-person
IT Support Specialist
PlayStation Global —Dublin, County Dublin
- Azure
- Microsoft Outlook
- Windows
Quick apply
13d
Global Emergency Response Specialist, Japanese - Trust & Safety (Specified Purpose Contract)
TikTok —Dublin, County Dublin
- Social media management
- English
- SQL
Customer Account Specalist
Analog Devices —Dublin, County Dublin
- Day shift
- Microsoft Excel
- Microsoft Office
- Presentation skills
French Customer Support Specialist
HubSpot —Dublin, County Dublin
- Full-time
- Remote
- English
Global Mobility Specialist
Primark —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Excel
- Communication skills
GreyMatter Specialist
ReliaQuest, LLC. —Dublin, County Dublin
- English
- Windows
- Bachelor's degree
German Customer Support Specialist
HubSpot —Dublin, County Dublin
- English
Employee Lifecycle Specialist
Perrigo —DUBLIN 2, County Dublin
- Hybrid work
- Microsoft Powerpoint
- Spanish
- Microsoft Excel

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Operations Specialist, Europe

allwhere
Dublin, County Dublin

Quick apply

Job details

Full-time
€40,000–€65,000 a year

Qualifications

Pricing
Customer service
Bachelor's degree
Communication skills

Full job description

Job Title: Operations Specialist, Europe

Location: New York, NY

Company: allwhere

allwhere is a D.E. Shaw backed tech startup transforming the way companies manage IT assets. We are excited to be opening our Ireland office to help serve our European clients. As a member of our Operations team, you'll help ensure the right devices get to the right people, wherever they are in the world. You'll work closely with internal teams, customers, and a variety of tech platforms to make that happen with speed, accuracy, and world-class service.

We're looking for sharp, motivated individuals who are ready to launch their careers in a fast-paced, high-growth environment. If you're passionate about process, thrive on details, and enjoy solving complex logistical puzzles, you'll feel right at home here. This is your chance to make an impact and grow with a team that’s building something exciting from the ground up.

Key Responsibilities:

Oversee the order lifecycle from placement to completion, ensuring accuracy and timeliness
Coordinate across internal teams to keep operations moving and resolve issues efficiently
Manage inbound and outbound communication with customers and partners
Monitor and maintain SLA adherence, proactively managing queues and identifying orders and tickets that require intervention
Build subject matter expertise across services, order types, pricing, and workflows to enable confident guidance and operational decision-making
Investigate and manage escalations by identifying root causes, gathering context, and coordinating the right teams to drive timely resolution
Support information gathering when needed to help resolve escalations
Recognize when issues needs to be escalated and raise to the appropriate party
Execute daily workflows while surfacing opportunities for process and system improvements
Collaborate effectively with stakeholders at all levels to drive operational efficiency and support company goals

Qualifications:

Bachelor’s degree
Previous experience in a customer service/support role
Prior experience in an operations role is highly desirable
Ability to adapt and contribute to continually evolving processes
Experience with cross-functional collaboration
Strong attention to detail and ability to multitask
Excellent written and verbal communication skills
Data-driven mindset
Strong problem-solving and critical thinking abilities
Ability to collaborate effectively with a diverse team in a fast-paced environment

Join our team at allwhere and become one of the founding team members of our European office. If you possess the necessary skills and qualifications, we encourage you to apply for this exciting opportunity.

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Quick apply

Refine Your Search

escalation specialist jobs in dublin, d

Operations Specialist, Europe

Customer Care Specialist I

Compliance Specialist

Customer Support Specialist (Spanish Speaking)

Senior Specialist, Depository Services

Product Support Specialist

AI Governance and Capabilities Specialist

Application Support Engineer, Managed Print Services

Data Center Security Manager

IT Operation Specialist

Senior Onboarding Specialist-Slack

IT Specialist - Dublin

IT Support Specialist

Global Emergency Response Specialist, Japanese - Trust & Safety (Specified Purpose Contract)

Customer Account Specalist

French Customer Support Specialist

Global Mobility Specialist

GreyMatter Specialist

German Customer Support Specialist

Employee Lifecycle Specialist

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