Find credit collections Jobs in dublin, d

Case Official – Credit Collections & Support Team – 6 Month Fixed Term Contract
IVC —Dublin, County Dublin
- Remote
- Customer service
- No degree
Credit & Collections Specialist
Cadence Design Systems —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Salesforce
- System design
Collections Analyst
Fiserv —Dublin, County Dublin
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
Senior Network Partner Reinsurance Specialist – Credit Control
AXA —DUBLIN 1, County Dublin
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Credit Controller
Yuno Energy —Dublin, County Dublin
- €36,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance program
Quick apply
Part-Time Credit Controller
MediaHQ —Dublin, County Dublin
- Part-time
- Hybrid work
- Microsoft Excel
- No degree
- Communication skills
Quick apply
Balance Management Analyst
Bank of America —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Access
- Microsoft Outlook
Customer Finance Specialist (Accounts Receivable)
Mondelēz International —Coolock, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
Accounts Receivable Accountant
acre security —Dublin, County Dublin
- Full-time
- Microsoft Excel
- ERP systems
- Accounting
13d
Interim Transformation Lead (Credit & AR) - Temporary Contract
AMCS Group —Dublin, County Dublin
- Full-time
- Remote
- Leadership
Quick apply
Accounts Receivable Specialist
Geotab —Dublin, County Dublin
- Full-time
- Hybrid work
- Google Suite
- Microsoft Excel
- ERP systems
Enforcement Specialist (6 month FTC)
Turas Mobility Services Ltd. —Dublin, County Dublin
- €34,000 a year
- Hybrid work
- Microsoft Office
- Administrative experience
- Communication skills
Quick apply
Commercial Credit Manager
Element Fleet Management —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Global AR Operations Analyst
Workday —Dublin, County Dublin
- Full-time
- Accounting
- Business
- Accounting
7d
VP, Aircraft Leasing
Willis Lease Finance Corporation —Dublin, County Dublin
- Engineering
- Finance
- Bachelor's degree
Quick apply
Manager, Internal Controls
paypal —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Communication skills
- Annual leave
Revenue Analyst
LearnUpon —Dublin, County Dublin
- Sales
- Salesforce
- Analysis skills
- Annual leave
Revenue Operations Analyst
Cubic³ —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- Business
Accounts Assistant
Talbot Hotel Stillorgan —Dublin, County Dublin
- Full-time
- Hospitality
- Microsoft Excel
- Hotel
- Free parking
- Life insurance
Quick apply
Account Executive – Enterprise, Commercial Lines, Broking
Ardonagh Europe —Dublin, County Dublin
- Microsoft Excel
- Microsoft Outlook
- Communication skills

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Case Official – Credit Collections & Support Team – 6 Month Fixed Term Contract

IVC -
Dublin, County Dublin

Apply Now

Job details

Fixed term

Qualifications

Customer service

Full job description

Case Official – Credit Collections & Support Team – 6 Month Fixed Term Contract

At IVC Evidensia, we are a leading veterinary services provider in Europe and North America with more than 2,500 clinics and hospitals across 19 countries and around 42,000 employees. We aim to have an extraordinary impact on animal lives, supporting in the region of 25,000 animals every single day across our international network. IVC Evidensia exists to champion the long-term health and welfare of animals and deliver our purpose of Healthy Animals, Happy Owners.

At IVC Evidensia, our Central Collections team plays a vital role in supporting our veterinary practices and clients by managing outstanding balances in a fair, professional, and customer-focused way. As a Case Official, you will be responsible for managing client accounts, engaging with clients through inbound and outbound contact, agreeing appropriate repayment solutions, and resolving cases efficiently while maintaining high standards of service, compliance, and empathy.

This is an entry-level role and a great opportunity for someone looking to build experience in a structured, supportive collections or customer contact environment, with clear development pathways into senior and leadership roles.

This role is being offered on a 6-month fixed term contract basis.

Key Accountabilities/Responsibilities:

Client & Case Management

Manage client accounts through inbound and outbound communication channels (phone, email, letters).

Engage with clients to understand their circumstances and agree appropriate repayment solutions.

Resolve assigned cases through standard processes, ensuring timely and accurate outcomes.

Maintain a professional, empathetic, and customer-focused approach in all interactions.

Operational Delivery

Work to agreed treatment strategies, policies, and processes to deliver consistent outcomes.

Meet individual productivity, quality, and compliance targets.

Maintain accurate and complete case notes, records, and documentation.

Escalate complex, sensitive, or vulnerable cases appropriately to Senior Case Officials or Team Leaders.

Compliance, Risk & Quality

Adhere to Debt Management Policy, Client Vulnerability Policy, Data-Protection Policy and standards, and complaints procedures as well as our IVC Code of Responsibility.

Identify and flag potential vulnerability indicators and follow agreed support processes.

Participate in quality assurance activities and respond positively to feedback and coaching.

Maintain auditable records and follow required controls and procedures.

Team & Continuous Improvement

Participate in training, coaching, and team development activities.

Contribute to a positive team culture focused on accountability, learning, and continuous improvement.

Share feedback and ideas to improve client experience and operational effectiveness.

Experience/Qualifications:

Essential:

Experience in a customer service, contact-centre, collections, or client-facing role.

Confident communicator with the ability to handle sensitive or challenging conversations calmly and professionally.

Strong attention to detail with the ability to follow processes and maintain accurate records.

Basic numeracy and literacy skills, with confidence using systems and technology.

Willingness to learn, develop, and take on feedback.

Desirable:

Previous experience in collections

Experience working in a regulated or client-sensitive environment (e.g. healthcare, financial services, utilities).

Awareness of vulnerability or affordability considerations (training will be provided).

Following receipt of your application, you will be contacted by one of our experienced hire recruitment team.

As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

credit collections jobs in dublin, d

Case Official – Credit Collections & Support Team – 6 Month Fixed Term Contract

Credit & Collections Specialist

Collections Analyst

Senior Network Partner Reinsurance Specialist – Credit Control

Credit Controller

Part-Time Credit Controller

Balance Management Analyst

Customer Finance Specialist (Accounts Receivable)

Accounts Receivable Accountant

Interim Transformation Lead (Credit & AR) - Temporary Contract

Accounts Receivable Specialist

Enforcement Specialist (6 month FTC)

Commercial Credit Manager

Senior Global AR Operations Analyst

VP, Aircraft Leasing

Manager, Internal Controls

Revenue Analyst

Revenue Operations Analyst

Accounts Assistant

Account Executive – Enterprise, Commercial Lines, Broking

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