BNR LIMITED · NOW HIRING
Customer Services & Trade Counter
Greenogue Business Park, Rathcoole, Co. Dublin · Full-time, Permanent
Job Title
Customer Services & Trade Counter
Company
BNR Limited
Location
Greenogue Business Park, Rathcoole, Co. Dublin
Contract
Full-time, Permanent
Hours
Monday–Thursday 8:00 a.m. – 5:00 p.m. | Friday 8:00 a.m. – 4:00 p.m.
Salary
Competitive – reflecting your skills and experience
Start Date
As soon as possible
About BNR
BNR is one of Ireland's best-known and fastest-growing tool suppliers, trusted by trade professionals across Engineering, Agri, Motor Factors, Hardware, and Wholesale. We stock and supply premium products including our own Vires brand and the market-leading TopTul range – products our customers depend on every day.
We're a friendly, driven team with a strong reputation for quality and service. Dynamic growth has created this new opportunity – and we're looking for someone ready to grow with us.
The Opportunity
This is a front-line, varied role that sits at the heart of our operation. You'll be the first point of contact for our trade customers – greeting visitors at the counter and showroom, handling B2B customer support, and liaising with BNR customers and the Sales team by phone and email – while working closely with our warehouse team to make sure everything runs smoothly.
If you're currently working in a trade counter, customer service, or warehouse environment and you're ready for your next step, we'd love to hear from you. No two days are the same – and that's exactly how we like it.
What You'll Do
- Be the first point of contact for our trade customers – greeting visitors at the counter and showroom, and handling phone and email enquiries from customers and the BNR Sales team with professionalism and a positive attitude.
- Build strong customer relationships and develop your product knowledge to deliver first-class support.
- Process customer orders, quotes, and requests accurately, efficiently, and on time.
- Work closely with BNR's external sales representatives to ensure a seamless experience for every customer.
- Support the warehouse team in a hands-on way as part of day-to-day operations.
- Ensure all queries and follow-up actions are completed to a high standard – nothing falls through the cracks.
- Contribute to a positive, energetic team environment where everyone pulls together.
What We're Looking For
We're not looking for the perfect CV – we're looking for the right person. If you have most of the following, we want to hear from you:
- Experience in a customer service, trade counter, sales, or warehouse role.
- A friendly, confident manner – you're comfortable with customers face to face and on the phone.
- Strong organisational skills and the ability to prioritise in a fast-moving environment.
- Reliable, self-motivated, and able to take initiative and ownership of tasks.
- Comfortable with computers and administration systems (experience with order management systems and Excel is a bonus).
- Familiarity with Engineering, Agri, Motor Factors, Hardware, or Wholesale sectors is an advantage – but not essential.
Training will be provided where skill sets need to be developed – we invest in our people.
What We Offer
- Full-time, permanent position with long-term career potential.
- Monday–Thursday 8:00 a.m.–5:00 p.m., Friday 8:00 a.m.–4:00 p.m. – a consistent, stable schedule.
- Competitive salary package reflecting your skills and experience.
- A supportive, friendly team where your contribution is valued.
- The chance to grow with one of Ireland's most dynamic tool suppliers.
- Real variety – no two days are the same.
How to Apply
Ready to join the BNR team? We'd love to hear from you.
Send your CV and a brief cover letter, or apply directly through Indeed. Applications will be reviewed on a rolling basis – so don't wait.
BNR Limited is an equal opportunities employer.
Pay: €30,000.00-€40,000.00 per year
Benefits:
- Company pension
- On-site parking
Language:
- Fluent English (required)
Work Location: In person
