Location: Co. Limerick, Ireland
Job Type: Full-Time | Permanent
About the Company
We are a growing distribution company based in Co. Limerick, supplying products to customers across Ireland. We pride ourselves on delivering excellent customer service, maintaining efficient operations, and embracing technology to support our business. We are currently seeking a motivated and reliable IT Support / Clerical Officer to join our team.
The Role
This is a varied role that combines first-line IT support with general administrative and clerical duties. The successful candidate will provide day-to-day technical assistance to staff while supporting the smooth running of office operations.
Key Responsibilities
IT Support
- Provide first-line technical support for PCs, laptops, printers, mobile devices, and other office equipment.
- Troubleshoot hardware, software, and network issues.
- Set up and configure new computers, user accounts, email accounts, and peripherals.
- Assist with Microsoft 365 administration, including Outlook, Teams, SharePoint, and OneDrive.
- Maintain IT asset records and software licensing.
- Liaise with external IT service providers when required.
- Perform routine system updates, backups, and security checks.
- Assist with maintaining cybersecurity best practices across the business.
Clerical & Administrative Duties
- Process customer orders and maintain accurate records.
- Enter and update data on company systems.
- Answer telephone and email enquiries professionally.
- Prepare reports, spreadsheets, and correspondence.
- File and organise company documentation.
- Assist with stock administration and inventory records.
- Support management with general office administration.
- Carry out other administrative duties as required.
Essential Requirements
- Previous experience in an IT support, administrative, or office environment.
- Good knowledge of Microsoft Windows and Microsoft 365.
- Strong IT troubleshooting and problem-solving skills.
- Excellent organisational and time management abilities.
- High level of accuracy and attention to detail.
- Strong written and verbal communication skills.
- Ability to work independently and as part of a team.
- Full permission to work in Ireland.
Desirable Skills
- Experience with ERP, warehouse management, or distribution software.
- Knowledge of networking fundamentals (routers, switches, Wi-Fi, VPNs).
- Experience supporting printers and barcode scanning equipment.
- Familiarity with cybersecurity best practices.
- Relevant IT qualification (CompTIA A+, Microsoft certification, QQI Level 5/6, or equivalent).
What We Offer
- Competitive salary based on experience.
- Company pension scheme (where applicable).
- Training and professional development opportunities.
- Friendly and supportive working environment.
- Opportunities for career progression within a growing company.
- On-site parking.
Personal Attributes
We are looking for someone who is:
- Friendly, approachable, and customer focused.
- Self-motivated with a proactive attitude.
- Adaptable and willing to learn new systems.
- Able to manage multiple tasks and priorities.
- Professional and dependable.
How to Apply
If you are an organised individual with a strong interest in IT and administration and would like to join a dynamic distribution business in Co. Limerick, we'd love to hear from you.
Please submit your CV together with a brief cover letter outlining your experience and suitability for the role.
Closing Date: 28/08/2026
Benefits:
- Company pension
- On-site parking
- Private medical insurance
Work Location: In person
