Job: IT Support Technician
Location: Newbridge, Co Kildare
Salary: 30-40k
Type: Permanent job
Working model: Hybrid (3 days in office)
We are looking for a talented IT support technician who will report to the IT Infrastructure & Network Manager. You will provide high-quality technical support to end-users across the our clients teams. This role involves ensuring seamless operation of IT systems, maintaining network security, and delivering excellent customer service to a user base of approximately 250 people.
Responsibilities:
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Collaborate with the IT Helpdesk team to provide support for:
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Microsoft 365
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WAN & LAN networks
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Firewalls
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VMWare & Windows Server
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Windows 10/11 support and deployment
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OS and software patching
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A variety of business applications
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Uphold best practices in IT security across the network.
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Maintain and support local and wide area networks.
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Assist in updating and testing the Business Continuity Plan as needed.
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Provide out-of-hours support and travel between a few locations around Ireland as required.
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Adhere to procurement processes when purchasing hardware and software.
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Research, source, and implement software/hardware solutions as needed.
Skills and Experience:
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IT Degree or equivalent qualification.
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1-2 years experience as a computer technician or in a similar role.
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Excellent troubleshooting and problem-solving skills.
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Strong communication abilities and a thorough understanding of computer systems and IT components.
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Experience with LAN/WAN networks.
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Exceptional organizational skills with the ability to manage multiple tasks in a time-sensitive environment
This is a great opportunity to secure a great job with excellent career potential. You will work on a mix of old and new technology. You will work in a very collaborative and supportive culture. If you would be interested in applying, please submit your CV to the link provided for immediate consideration.
