Answering telephone calls and responding to customer enquiries. Managing emails and customer correspondence. Scheduling workshop bookings and appointments. Preparing quotations, invoices, and customer documentation. Processing customer payments and maintaining records. Liaising with suppliers regarding parts orders and deliveries. Maintaining customer databases and workshop records. Assisting with stock control and ordering office supplies. Filing and organising electronic and paper documents. Supporting management with general administrative duties. Coordinating vehicle collection and delivery schedules where required. Assisting with social media updates and customer communications.
Work Location: In person
