Hotel Receptionist at the 4*Bracken Court Hotel, Balbriggan, Co. Dublin
The Bracken Court Hotel is part of the Moriarty Group, which is an Irish owned company, involved in both the retail grocery and hotel industries. The company owns three large Super Valu, Stores in Balbriggan, Skerries and Palmerstown and two 4* hotels, the Courtyard Hotel, Leixlip, Co. Kildare and the Bracken Court Hotel in Balbriggan, Co. Dublin. The company currently employees 550 staff.
We are currently seeking to recruit an experienced hotel receptionist to join our professional front desk team. If you have the relevant experience or would like to develop your career within a 4* hotel we could have an excellent opportunity for you.
The Role:
This is a full-time position working an average of 38-40 hours per week, 5 days over 7 to include weekends and public holidays.
Main Duties:
- Guest Check-in and Check-outs
- General reception administration duties/reports
- Directing all calls coming into the front desk to relevant departments within the hotel
- Liaising with housekeeping in relation to specific room requests
- Reservations
- Ensuring guests receive excellent customer service from the front desk at all times
Requirements:
- A minimum of 1 - 2 years’ experience in a similar role within a 3/4* hotel is desirable but is not essential.
- Must be computer literate i.e. word & excel
- Must be fluent in the English Language both written and spoken
- Must be enthusiastic and a quick learner
- Excellent customer care skills
- Excellent communications skills
- Excellent people skills
- Must be able to work as part of a team and on own initiative
- Must be available to work a combination of shifts both early and late
Benefits:
- Free Parking
- Group Pension Scheme
- Group Health Insurance (Reduced Rates)
- Excellent Training Opportunities
- Staff Reward & Recognition Initiatives
- Staff Meals
- Employee Assistance Programme (EAP)
Salary Circa €14.50 – 15.00ph DOE
