GET TO KNOW US
At Brown Thomas Arnotts, we are Reinventing Retail. Our purpose is to enrich our customer’s lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We are one business with two iconic brands, bringing exciting experience to life through our digital and physical destinations. Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
KNOW THE ROLE
The BTA Cash Office Assistant will be a key support to the management team, to protect the company’s cash assets and maintain a comprehensive and strong retail audit trail, through effective reconciliation and performance of the Company’s cash office processes and procedures. You will also produce key sales reports, complete audit checks and ensure all daily and weekly deadlines are met. You will also provide an excellent customer led service that keeps this fast-paced store running efficiently.
Key Responsibilities
Issuing change to our internal customer
Reconciliation of our change float
Processing documentation from our audit bags
Compliance checks on POS transactions and refunds
Reconciliation of accounts
Reconciliation of office balances
Processing Lodgements
Internal queries from floor team members regarding POS issues
External queries from customers
PED checks
Filing documentation and admin
KNOW WHAT WE’RE LOOKING FOR
Attention to detail with strong ability to analyse numerical data accurately
Excellent communication skills – both written and verbal – with the ability to build and manage relationships across all areas of the business
Proficient MS Office skills, with particular emphasis on MS Excel (spreadsheets, formulas, reconciliations)
Professional and polished telephone manner
Strong organisational and administrative skills
A flexible, can-do approach with the ability to adapt to changing priorities
Ability to multitask and prioritise effectively in a fast-paced environment
KNOW WHAT’S IN IT FOR YOU
We believe that every team member should have the opportunity to curate a meaningful career that enhances professional and personal development. That is why we foster a culture of belonging and inclusiveness where your voice is valuable. A great customer experience starts with a great people experience, and we’re proud to have been recognised by multiple industry bodies for our progressive workplace culture.
As a Brown Thomas Arnotts team member, you will benefit from:
Competitive Salary
Contributory Pension Scheme
Competitive annual leave entitlement
Team Member discount across the world’s most iconic brands
Recognition Days for Volunteering & Wellbeing
Wellbeing Initiatives
Extensive Learning & Development Offerings
Leading Talent Programmes
Flexible Working Model
Additional Benefits
KNOW HOW WE WORK
Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.
We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.
Brown Thomas Arnotts is an equal opportunity employer committed to fostering a diverse and inclusive workplace where culture and creativity come together. Our future success depends on the perspectives and contributions of all team members – their diverse backgrounds, abilities and experiences make our business stronger. We don’t discriminate on the basis of gender, marital status, family status, age, disability, sexual orientation, race, religion, and / or membership of the Travelling community.
We aim to ensure the candidate experience is accessible to all and every new team member who joins Brown Thomas Arnotts can expect to become part of a progressive community where different backgrounds, views & personalities aren’t just welcomed – they’re positively nurtured. After all, we want you to bring your whole self to work. Please contact us at [email protected] to request accommodation.
