Dublin Fixed Term Contract - Full Time
The Fidelis Partnership is a leading privately-owned, Bermuda-based Managing General Underwriter, which, through its subsidiaries, is a global underwriter of property, bespoke and specialty insurance and reinsurance products. The Fidelis Partnership is one of the largest Managing General Underwriters globally and its operations also include outwards reinsurance, claims handling, exposure management and portfolio analytics. The Fidelis Partnership also sponsors and incubates specialist MGAs through its Pine Walk platform. The Fidelis Partnership is separately owned and managed from the ownership and management of Fidelis Insurance Group.
Across product lines and geographies, we focus on three diversified pillars: reinsurance, specialty and bespoke solutions. We are truly diversified. Our long-standing partnerships with capital providers and quota share partners make us nimble. Our breadth of expertise and capabilities deliver outstanding market returns.
The Business Support and Executive Assistant role provides high‑quality, comprehensive executive support primarily to Group Head of Portfolio and Exposure and Ireland Chief Executive Officer, as well as lighter touch support for Ireland ExCo members. The role also delivers lighter‑touch administrative support to the Group functional team aligned to the Group Head of Portfolio and Exposure and Ireland Chief Executive Officer, which is Actuarial and also for the Ireland based Underwriting function.
This position plays a critical role in enabling effectiveness of the stakeholders the Business Support and Executive Assistant supports through exceptional organisational capability, sound judgement, and strong collaboration, demonstrating outstanding self‑management and a proactive, solutions‑focused approach.
- Act as a trusted first point of contact for stakeholders, managing access, communications, and priorities with professionalism and discretion.
- Provide consistently proactive, responsive, and highly organised support, anticipating needs and managing competing demands effectively.
- Own complex diary management, including scheduling, gatekeeping, and forward‑planning to optimise stakeholders’ time.
- Anticipate and track key deadlines and deliverables of stakeholders, ensuring stakeholders are briefed and supported in meeting them.
- Attend meetings as required, capturing actions and decisions, and proactively managing follow‑up to ensure timely completion of agreed actions.
- Manage inboxes where required, including prioritisation, drafting correspondence, summarising documents, and escalating matters appropriately.
- Manage incoming and outgoing communications, including calls, emails, reports, and written correspondence.
- Arrange travel itineraries, bookings, meetings, and transfers, ensuring seamless travel and adherence to internal travel processes.
- Process expenses and invoices accurately and promptly, ensuring compliance with internal policies.
- Own meeting management end‑to‑end where required, including scheduling, agenda circulation, minute‑taking, action tracking, and follow‑up against agreed deadlines.
- Ensure all travel and absence is accurately recorded in the appropriate tracker for the teams the Business Support and Executive Assistant looks after and report upward daily/weekly on this data as appropriate.
- Establish and maintain effective working relationships with key internal stakeholders, acting as a collaborative and reliable partner.
- Work closely with EA and Assistant peers to coordinate meetings, projects, deadlines, and shared priorities.
- Identify opportunities to improve administrative processes, systems, and ways of working to enhance efficiency and effectiveness.
- Provide cover for peers during periods of leave or sickness, ensuring continuity of support.
- Be available for on‑call support during peak periods or urgent situations, as required.
- Experience in a similar role or corporate environment.
- Experience working with MS Office (Outlook, Word, Excel, Powerpoint)
- Discreet and trustworthy when handling confidential information.
- Excellent oral and written communication skills.
- Proactive and able to take initiative to anticipate needs and solve problems.
- Understanding of operational systems and processes to facilitate efficient workflow.
The Fidelis Partnership Ethos
At The Fidelis Partnership, we aim to be different while making a difference.
- We set the standard for quality in our industry. Guided by our expertise, our clients can take unique and material risks with confidence.
- Our approach is tailored and designed to deliver excellence for our clients. We are trailblazers, creating unique solutions in the (re)insurance space.
- We are experts. Our brokers and clients value the depth of our knowledge and experience. We leverage state-of-the-art underwriting technology to be a market leader.
- We believe sound ethics make for good business. We deliver value for our customers, investors and communities while actively avoid trading with industries that cause harm to people, the environment and animals.
- We pride ourselves in creating a workplace that prizes execution, meritocracy, Diversity & Inclusion. Our people herald from countless backgrounds and are united by ambition and the unabashed desire to deliver excellence every day. We provide a competitive environment that helps people cultivate themselves professionally and personally and balance a rigorous workplace with a mindset that prioritises environmental and charitable activities in our communities worldwide.
Our ethos dictates our decisions and actions. It unites us as a team of experts and colleagues and provides us with a compass for ensuring we deliver our best to every stakeholder we serve.
Diversity, Equity & Inclusion
Diversity & Inclusion in the workplace
- Insofar as possible, we aim to ensure the composition of our workforce reflects the make-up of the local community
- We have specific programmes in all our offices to support diversity within the hiring process, e.g. internship and scholarship award programmes
- This is a particular focus in Bermuda, where we engage actively with local organisations to source diverse talent and provide coaching/mentoring for underrepresented groups
- We aim to maintain a focus on equal opportunities across all stages of hiring process
- We measure and minimise the pay gap where possible.
Bring Your Whole Self to Work
Our vision is for a workplace culture where differences are valued and where diversity of background, experience and thought are welcomed. We want to create an environment where all employees, regardless of who they are, are given equal opportunities for career progression and enjoy fair reward from their and The Fidelis Partnership's successes. This will be driven by a workforce that embraces Diversity & Inclusion at every level, in every department across The Fidelis Partnership.
To ensure that all candidates have a fair opportunity to show their abilities during the recruitment process, adjustments may be required. If your physical or mental health or disability may necessitate an adjustment, please contact [email protected] to discuss. All information relating to your health or disability will be treated in accordance with our data protection policy.
