Fixed-Term Contract – 12 Months
PLEASE NOTE THIS ROLE IS BASED IN EVERGREEN HEAD OFFICE, 5 DAYS A WEEK.
Evergreen Healthfoods is seeking an experienced Ecommerce Manager to lead the performance and day-to-day management of our growing ecommerce business during a maternity leave contract.
This role is responsible for driving online sales performance through effective digital trading, merchandising, customer journey optimisation and campaign execution. The successful candidate will play a key role in supporting Evergreen’s continued ecommerce growth across health, wellness, supplements and skincare categories.
This is a commercially focused role suited to someone who enjoys working in a fast-paced retail environment and has a strong understanding of ecommerce operations, digital merchandising and customer behaviour.
Ecommerce Trading & Performance
- Own weekly and monthly ecommerce sales performance
- Monitor trading against revenue, conversion and AOV targets
- Identify risks and opportunities quickly and implement corrective actions
- Support seasonal campaigns, product launches and promotional activity
- Oversee platform stability and incident response ensuring issue with the site are dealt with swiftly
Website Merchandising & Optimisation
- Oversee homepage, category and product merchandising
- Optimise onsite search, filtering and product discovery
- Improve customer journey and onsite conversion performance
Analytics & Reporting
- Monitor and report on ecommerce KPIs
- Analyse performance trends and identify actionable insights
Product & Content Management
- Oversee product launches, imagery and product content
- Ensure product information is accurate, SEO-friendly and commercially effective
- Work with internal teams and suppliers to improve product storytelling
- Support the development of SEO-rich blog and category content
CRM, Digital Marketing & Campaign Management
- Own the ecommerce campaign calendar in collaboration with the wider marketing team
- Build, schedule and deploy email marketing campaigns through Klaviyo
- Segment customer audiences and support lifecycle marketing initiatives including promotional, automated and retention-focused email campaigns
- Monitor email campaign performance including open rate, click-through rate, conversion and revenue contribution
- Brief external agency partners on:
- Paid social campaigns
- PPC campaigns
- Campaign creative
- Promotional activity
- Email marketing requirements
- Work collaboratively with agencies to optimise campaign performance and ensure alignment with commercial objectives
- Support campaign launches with landing pages, collections, onsite merchandising and promotional content
- Coordinate digital activity across ecommerce, email, paid media and social channels to ensure a consistent customer experience
Skills & Experience
Essential
- 5+ years ecommerce, digital trading or ecommerce merchandising experience
- Experience with Shopify and Klaviyo
- Strong analytical and commercial mindset
- Experience using GA4 and ecommerce reporting tools
- Strong understanding of ecommerce campaign execution across email, paid social and PPC
- Highly organised with strong attention to detail
- Experience coordinating with digital marketing agencies
Desirable
- Experience with merchandising tools
- Experience in retail, wellness, beauty or FMCG
- Understanding of SEO and content optimisation
As Evergreen continues to grow its ecommerce and digital capabilities, there may be future opportunities within the wider digital team
Pay: €48,000.00-€55,000.00 per year
Benefits:
Ability to commute/relocate:
- Galway, County Galway: reliably commute or plan to relocate before starting work (required)
Experience:
- Shopify: 1 year (required)
- Klaviyo: 1 year (preferred)
Work authorisation:
Work Location: In person
