Alliance Medical are currently recruiting a Medical Administrator to join our radiology team based in Ballinasloe. This is a great opportunity to be part of a high-performing, compassionate team providing vital diagnostic imaging services for patients.
Contract: Full-time, Permanent
Working hours: 37.5 hrs pw
Shifts vary & generally are
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12pm - 8pm x 5 days (8 hour shift)
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10am-8pm x 4 days (10 hr shift)
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8am - 8pm x 3 days (12 hr shift)
This role is ideal for someone who thrives in a fast-paced, detail-focused environment, has excellent communication skills, and is passionate about delivering outstanding care in a healthcare setting.
Key Responsibilities:
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Schedule and confirm radiology appointments with sensitivity and precision
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Serve as the first point of contact for patients and families, ensuring a warm and professional welcome
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Handle incoming and outgoing phone calls and manage appointment-related queries
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Accurately update patient records and internal booking systems
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Work closely with radiology and clinical staff to ensure smooth day-to-day operations
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Provide consistent, compassionate support to patients and their families throughout their visit
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Assist Radiographers and act as a chaperone if required for the patients and clinicians benefit.
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Provide reassurance to patients by way of clear explanation as to the nature of an examination.
Key Requirements:
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Strong communication and interpersonal skills
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Previous experience in medical administration or a healthcare setting
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A calm, caring nature
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High attention to detail and accuracy under pressure
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Flexible and adaptable team player
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A background in customer service is a plus
Why Choose Alliance Medical?
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Employee Assistance Programme
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Wellbeing and mental health initiatives
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Competitive Salary
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Family Friendly Working Arrangements
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25 Annual Leave Days (plus 2 Company days)
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Health Insurance
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Paid Maternity Leave
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Wedding Day Leave
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Maternity Leave Coaching
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Paid Sick Leave
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Fertility Leave
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Pregnancy Loss Leave
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Excellent Pension Scheme
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Educational Assistance
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Professional Development & Ongoing training
