We are currently seeking an Assistant Service Manager to join our team at our Dublin depot. This is an exciting opportunity to support the day-to-day operations of a busy and fast-paced service department.
The ideal candidate should have a management background preferably in construction plant equipment or motor trade, display excellent communication, administrative and organisational skills and be commercially orientated.
Duties and Responsibilities:
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Processing of paperwork
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Liaise with service engineers on a daily basis
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Pre plan and co-ordinate work for a team of engineers
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Compile and liaise with customers regarding quotations for repairs
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Deal with customer queries in a timely manner
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Communicate with other departments in the business where relevant
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Weekly / Monthly reporting
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Promptly resolve account queries where necessary
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Update and communicate effectively with Service Manager/Director
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Manage expectations for significant customer base
Key Experience and Skills:
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Minimum of 3 years’ relevant experience (preferred)
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Excellent communication skills, with the ability to engage effectively at all levels
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Knowledge of construction plant equipment or the motor trade is a distinct advantage
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Strong IT skills, including proficiency in Microsoft Office
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Highly organised with strong administrative capabilities
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Ability to work to deadlines and effectively prioritise tasks
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Customer-focused with a commitment to delivering high service standards
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Self-motivated with the ability to work on own initiative
Full-time Role: Monday to Friday 8.30-5.30.
Apply Today:
Apply today by sending your CV and a short cover note to [email protected]
