Provide onsite support for workplace technology, including AV systems, meeting rooms, MS Teams, Zoom and room booking platforms.
Troubleshoot and resolve workplace technology issues, escalating where required.
Coordinate maintenance activities, office moves, workplace changes and events.
Monitor vendor performance and ensure service delivery standards are achieved.
Produce KPI reports and dashboards using Excel, Power BI and other reporting tools.
Conduct workplace audits and ensure compliance with health & safety and service requirements.Identify and implement improvements to workplace technology, operational efficiency and employee experience.
