You'll own the hardware strategy and roadmap across Consumer Fixed and TV, including customer premises equipment (CPE) and in-home devices, ensuring hardware choices support proposition goals, customer experience expectations and service outcomes.
You'll define and lead the proposition and product operating model, creating clear governance, planning rhythms, prioritisation frameworks and decision-making standards. By bringing clarity to roles, responsibilities and escalation paths, you'll help cross-functional teams move with pace and confidence.
You'll also lead go-to-market strategy and end-to-end launch readiness for strategic propositions, ensuring strong cross-functional alignment, clear ownership, robust governance and high-quality delivery. From defining go/no-go criteria to resolving challenges along the way, you'll help bring new propositions to market successfully.
Success in the role means actively managing proposition and product performance across customer, commercial and operational outcomes. You'll ensure issues are identified early, performance is continuously improved and customer experience remains central across sales, onboarding, in-home usage, service and retention journeys.
As a senior leader, you'll build capability across the propositions and product function, creating an environment where teams have clear direction, accountability and opportunities to grow while contributing to broader Consumer and Fixed business ambitions.
