Job Description:Avalon House Hotel, a prestigious 4-star boutique property, and take your career to the next level. We pride ourselves on delivering exceptional guest experiences while fostering a collaborative and positive workplace culture.We are looking for a Night Manager to Join the dynamic team in the Front Office Department.
Duties & responsibilities
- The main duties of the position is to manage the entire hotel operation during the overnight shift
- Organise, prepare, and reconcile end of day financial figures
- Run the Night Audit in the PMS system
- Maintain telephone etiquette
- Use and Knowledge of the hotel property management system
- To respond to a wide variety of guest requests by accurately assessing the guest's needs, and adding any personal recommendations and touches to achieve maximum guest satisfaction
- Complete the departmental checklists on daily basis.
- Help with the cleaning of the hotel and makes sure all areas are cleaned to the hotel standard
- Assist night porter with set up with conference rooms as required
- Overseeing Conference & Banqueting set ups including any refreshment or conference breaks.
- Arrange taxi’s, coaches etc.. for guests and also no where parking is for both
- You will be responsible for ensuring that guest wake up calls are delivered each
- morning in accordance with the log compiled by the front desk staff.
- The lobby must remain clear of luggage, clean and tidy.
- You will be responsible for maintaining the hotel ambience at all times. Music,lighting and presentation of the lobby areas are your main focus.
What’s in it for me?
- Competitive salary
- Meals on Duty
- Company events
- Training & Development
Pay: €14.20-€15.00 per hour
Benefits:
Work Location: In person