Key Responsibilities:
- Processing and managing bookings via internal and external IT systems
- Ensuring that all collections are done on time
- Following up on shipments by updating details, as per customer’s instructions
- Answering email queries for import traffic
- Providing customer service on the phone
- Opening and processing manifests
- Undertaking general administrative duties to support the forwarding processes (filing, reporting etc.)
- Office Based
This list is not exhaustive, it represents the core of daily responsibilities.
Key Requirements:
- Previous experience with Freight Forwarding in Ireland (1 year minimum)
- Experience in LCL environment would be an advantage
- Proficiency in the English language alongside eligibility to work in Ireland
- Proficiency in MS Outlook and MS Excel (basic Excel is essential, no VBA/Macro required)
Job Type: Full-time
Ability to commute/relocate:
- Finglas, County Dublin: reliably commute or plan to relocate before starting work (required)
Experience:
- Freight Forwarding: 2 years (required)
Work Location: In person
