CaterBoss is looking for a confident, commercially minded Inbound Sales Executive to join our growing Sales Team in Carlow.
This is an inbound sales role, not a cold-calling position.
You will deal with customers who contact CaterBoss looking for commercial catering equipment and supplies, helping them identify the right products, preparing quotations, following up opportunities and converting enquiries into sales.
Our customers are businesses throughout Ireland, and enquiries range from straightforward product purchases to larger commercial equipment requirements needing more detailed advice and follow-up.
You will receive structured training before managing your own sales pipeline and will then work closely with an experienced Sales Director.
For someone who enjoys speaking with customers, solving problems, following up opportunities and closing sales, this role offers strong performance-related earning potential.
Salary & earning potential
€31,000 guaranteed base salary
plus
Up to €10,000 performance-related sales bonus per year
OTE: up to €41,000 per annum
The sales bonus is earned by exceeding agreed monthly sales thresholds, giving you a direct opportunity to increase your earnings as your sales performance develops.
What you will be doing
Your day-to-day work will include:
- Answering inbound sales calls and enquiries from customers throughout Ireland
- Understanding customer requirements and recommending suitable equipment
- Preparing and issuing quotations
- Following up quotations and open sales opportunities
- Converting enquiries into orders
- Selling commercial catering equipment across a broad range of product categories
- Developing strong product knowledge and confidently advising customers
- Handling questions on specifications, availability, delivery and suitability
- Identifying appropriate upselling and cross-selling opportunities
- Maintaining accurate customer and sales information in our systems
- Working closely with the Sales Director and wider CaterBoss team
- Developing your own sales performance against clear and measurable targets
Training:
You will not be expected to arrive knowing our entire product catalogue.
We have a structured induction and training process.
For your first four weeks, you will work closely with our Chief Operations Officer and learn how CaterBoss operates, including:
- Products and product ranges
- Systems and order processes
- Suppliers
- Quotations and order flow
- Deliveries and fulfilment
- Warranties and returns
- How the different parts of the business work together
Following your initial induction, you will join the Sales Team and work directly with our Sales Director.
You will receive ongoing coaching in:
- Handling inbound sales calls
- Understanding customer requirements
- Quotation technique
- Objection handling
- Follow-up
- Closing sales
- Product recommendation
- Increasing revenue from customer enquiries
Your performance will be measured against clear sales metrics, so you will know how you are progressing and where you can improve.
Who we are looking for:
We are much more interested in finding the right type of person than somebody who already knows everything about catering equipment.
You should be:
- Confident speaking with customers on the phone
- Naturally comfortable selling
- Commercially minded
- A good listener who can understand what a customer actually needs
- Comfortable asking questions
- Organised and disciplined with follow-up
- Capable of learning technical product information
- Motivated by targets and performance-related earnings
- Reliable and consistent
- Comfortable working as part of a small, busy team
- Able to take coaching and apply feedback
- Interested in becoming genuinely good at sales rather than simply processing orders
Previous experience in sales, telesales, inbound sales, account management, customer service or a similar commercial role would be an advantage.
Experience in catering equipment is not essential. Product knowledge can be taught.
The person who will do well here
You do not need to be an aggressive salesperson.
Good salespeople listen carefully, understand the problem, give the customer confidence in their recommendation and are comfortable asking for the order.
We are looking for someone who wants to develop into a high-performing salesperson and takes satisfaction from improving their own results.
There is a big difference between simply answering an incoming enquiry and turning that opportunity into a sale.
We want someone who wants to learn how to do that extremely well.
What we offer:
- €31,000 guaranteed base salary
- Up to €10,000 performance-related sales bonus
- OTE up to €41,000
- Full-time permanent position
- Established volume of inbound customer enquiries
- Structured four-week business and product induction
- Ongoing coaching from an experienced Sales Director
- Clear and measurable performance targets
- Opportunity to develop strong commercial sales skills
- Direct financial reward for strong sales performance
Applying:
Please apply with your CV together with a short note explaining why you believe you would be good at an inbound sales role.
We are particularly interested in hearing from people who can demonstrate commercial instinct, confidence with customers, persistence with follow-up and a genuine interest in becoming an excellent salesperson.
Pay: From €31,000.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- On-site parking
Application question(s):
- How many years of sales or customer-facing experience do you have?
- Are you comfortable spending a significant part of your working day speaking with customers by telephone?
- This role has a €30,000 base salary with performance-related earnings of up to approximately €40,000 OTE. Are you comfortable with this remuneration structure?
- This is an on-site position in Carlow. Are you able to reliably commute to the workplace?
Work Location: In person
