Location: Waterford, Ireland
Employment Type: Permanent, Full-Time
Working Hours: 39 hours per week
Salary: negotiable
Annual Leave: 25 days plus public holidays
Reports To: Director
About EZ IT Solutions and Services Ltd
EZ IT Solutions and Services Ltd is an Ireland-based technology and IT services company headquartered in Waterford. We provide innovative, reliable and customer-focused technology solutions to businesses, helping organisations improve their IT infrastructure, operational efficiency and digital capabilities.
Our activities span IT solutions and services, networking and infrastructure, technology consultancy, business technology solutions, digital transformation and related professional services. We work closely with customers to understand their business requirements and deliver practical technology solutions aligned with their operational and strategic objectives.
As we continue to grow our business and develop new markets and partnerships, we are seeking an experienced and commercially focused Senior Business Development Officer to join our team.
The Role
The Senior Business Development Officer will play a key role in driving the growth of EZ IT Solutions and Services Ltd by identifying new business opportunities, developing strategic relationships, expanding our customer base and supporting the Company’s overall commercial strategy.
This is a senior business development position requiring a combination of commercial awareness, relationship management, market research, proposal development and strategic thinking.
The successful candidate will work closely with the Director and technical teams to identify customer requirements, develop appropriate commercial propositions and convert opportunities into sustainable business relationships.
Key Responsibilities
The successful candidate will be responsible for:
- Identifying and developing new business opportunities in Ireland and other relevant markets.
- Developing and implementing business development and market-growth strategies.
- Building and maintaining strong relationships with prospective and existing customers.
- Identifying potential strategic partners and developing mutually beneficial business relationships.
- Conducting market research and analysing industry trends, customer requirements and competitor activities.
- Developing and maintaining a strong pipeline of qualified business opportunities.
- Preparing professional business proposals, quotations, presentations, tender submissions and responses to Requests for Proposal (RFPs).
- Working with technical teams to develop commercially viable solutions that meet customer requirements.
- Participating in commercial discussions and supporting contract negotiations.
- Representing the Company at client meetings, conferences, exhibitions, networking events and other business-development activities.
- Identifying opportunities to introduce additional Company services to existing customers.
- Maintaining accurate and up-to-date customer, opportunity and pipeline information within the Company’s CRM and business systems.
- Preparing regular sales forecasts, pipeline reports and business-development reports for the Director.
- Monitoring business-development performance against agreed objectives and Key Performance Indicators (KPIs).
- Supporting the Company’s marketing, branding and market-development activities.
- Maintaining awareness of emerging technologies and identifying new commercial opportunities arising from developments in areas such as cloud services, networking, cybersecurity, automation, digital transformation and artificial intelligence.
- Ensuring that all business-development activities comply with Company policies, confidentiality requirements, GDPR and applicable Irish legislation.
- Undertaking other reasonable duties appropriate to the seniority and nature of the position.
Qualifications and Experience
The ideal candidate should have:
- A relevant bachelor’s degree in Business, Management, Marketing, Commerce, Information Technology or a related discipline. A postgraduate qualification would be an advantage.
- Relevant professional experience in business development, sales, account management, commercial development or a related role.
- Demonstrable experience in identifying and developing new business opportunities.
- Experience preparing business proposals, quotations, presentations and/or tender responses.
- Strong understanding of business-to-business relationship development.
- Experience within the IT, technology, telecommunications, professional services or related sector would be a significant advantage.
- Experience working with senior decision-makers and developing long-term customer relationships.
- Good understanding of commercial negotiations and the sales lifecycle.
Skills and Competencies
The successful candidate should demonstrate:
- Excellent communication and interpersonal skills.
- Strong business and commercial awareness.
- Excellent written and verbal English.
- Strong presentation and negotiation skills.
- Ability to establish and maintain professional relationships with customers and business partners.
- Strategic and analytical thinking.
- Strong organisational and time-management skills.
- Ability to work independently and take ownership of business opportunities.
- Ability to collaborate effectively with technical and non-technical teams.
- Strong attention to detail when preparing commercial documentation.
- Competence in CRM systems and standard business productivity applications.
- An interest in technology and the ability to understand and communicate the commercial value of technical solutions.
- High standards of professionalism, integrity and confidentiality.
Performance Expectations
The position will be measured against agreed business-development objectives and KPIs, which may include:
- Development of qualified business opportunities.
- Acquisition of new customers.
- Revenue and business growth.
- Proposal and tender success rates.
- Development of strategic partnerships.
- Customer relationship development and retention.
- Accuracy of sales pipeline and forecasting.
- Quality and timeliness of commercial proposals and reports.
- Contribution to the Company’s overall growth strategy.
Travel
The position is based in Waterford, Ireland. The successful candidate may be required to travel occasionally within Ireland and Europe for customer meetings, conferences, exhibitions, partner engagements and other legitimate business purposes.
Reasonable authorised business travel and client-related expenses will be reimbursed in accordance with Company policy.
What We Offer
- Permanent, full-time employment.
- Competitive annual salary.
- 39-hour working week.
- 25 days’ paid annual leave, in addition to applicable public holiday entitlements.
- Company laptop.
- Company mobile phone.
- Company email account and required business systems.
- Reimbursement of approved business travel and client-related expenses.
- Opportunity to work directly with the Company’s leadership and contribute to the strategic growth of an expanding Irish technology business.
- Exposure to customers, partners and technology opportunities across Ireland and Europe.
- Opportunities for professional development and increasing responsibility as the Company grows.
Equal Opportunities
EZ IT Solutions and Services Ltd is committed to equal opportunities in employment. Applications will be considered on the basis of qualifications, experience, skills and suitability for the position without unlawful discrimination.
How to Apply
Candidates should submit an up-to-date CV and cover letter outlining their relevant experience and explaining their suitability for the position of Senior Business Development Officer.
Shortlisted candidates may be invited to participate in one or more interviews and may be asked to provide references and evidence of relevant qualifications.
EZ IT Solutions and Services Ltd
Benefits:
- Bike to work scheme
- Employee assistance program
- Free or subsidised travel
- On-site parking
- Sick pay
Work Location: In person
