Kinsale Hotel & Spa are currently recruiting for a Night Manager to join our dynamic Team. Responsible for the hotel during night hours, ensuring that the highest level of guest service is given at all times. Also responsible for the safety and security of the hotel and its guests. Suitable candidates should have a full driving licence.
Overview
The Night Manager at The Kinsale Hotel & Spa plays a vital role in ensuring the smooth and secure operation of the hotel during nighttime hours. This role involves providing support across multiple departments, ensuring guest safety and comfort, maintaining cleanliness and readiness of public areas, and completing routine security and operational checks. The Night Porter acts as a key member of the night team, offering a warm welcome to guests and ensuring their needs are met promptly and discreetly
Key Responsibilities
- Responsible for smooth and efficient operation of the hotel at night and to ensure the highest level of customer service
- Guest relations
- Responsible for overall health safety at night, including fire walks, security checks, and any other relevant health safety duties, e.g. first aid
- Performed front Office duties, including running the night audit report and check-in and checking out guests
- Managing the team of Night Porters and their nightly tasks
- Food Beverage service at night
- Lead the team to achieve goals with mystery audits, customer comment index, quality evaluations and hotel standards.
- Lead and develop the Night team, making sure that they become prepared for the next step in their career.
- Contribute to the strategic running of the hotel.
Key Skills
- 2 -3 years in a similar night or reception role
- Excellent knowledge of the hotel business
- Previous hospitality experience is essential
- Good computer skills and knowledge of Opera
- Excellent skills in People leadership and development.
- Excellent organisational skills and the ability to oversee delegate work to others.
- A warm, friendly and approachable personality when dealing with fellow staff and guests.
- The ability to work on their initiative, as well as being capable of working as part of a team
About Kinsale Hotel & Spa
Located just outside Kinsale town, we are an exquisite retreat set on 90 acres of mature woodland with stunning views of Oysterhaven Bay. As the first hotel on Ireland’s Wild Atlantic Way, we offer a unique blend of luxury and natural beauty. Located just a 25-min drive from Cork Airport and a mere 5 minutes from the charming Kinsale town centre, our hotel is perfectly situated for both relaxation and exploration. Whether you’re planning a dream wedding or a successful conference, our exceptional facilities and picturesque surroundings provide the ideal setting for any occasion.
Job Types: Full-time, Part-time
Pay: €14.50-€17.00 per hour
Experience:
- Night porter: 1 year (required)
Work Location: In person
