We are a main Ford Dealer based in Tralee. We are looking for a service advisor to join our busy front desk.
Candidate Requirements
- Exceptional customer facing skills-to create customer confidence by ensuring customer awareness of all products & services available.
- Professional; highest standards of courtesy & efficiency; enthusiastic
- Computer literate - to be able to record / amend customer details accurately.
- Ability to work under pressure and remain calm - to handle upset / demanding customers effectively
- Accuracy in detailing customer requirements on job cards / invoice
- To follow up and provide feedback to customers on the status of their vehicle.
- To ensure that all work requested has been carried out & charged for.
- Excellent personal presentation and always reflects the company's corporate image.
Likely to be/have:
- Impeccable appearance and well presented to work in a corporate environment.
- Good oral & written communication skills
- Excellent organisational skills
- Able to record accurately all relevant details
- Ability to 'up sell' additional work / accessories
- An ability to absorb and understand technical data and explain it to our customers as required
Working Hours
- 09.00-17.30 Monday-Friday
- Occasional Saturday mornings
- Overtime available
Job Type: Full-time
Pay: Up to €37,000.00 per year
Benefits:
Ability to commute/relocate:
- Tralee, County Kerry: reliably commute or plan to relocate before starting work (required)
Experience:
- Receptionist/Administration: 1 year (required)
Language:
Work authorisation:
Work Location: In person
