Location: Delta Centre
Reporting To: Services Manager
Contract/Hours: Permanent, Part-Time
Key Responsibilities
Core Compliance Functions
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Identify and implement effective quality systems to support the development of these systems to meet or exceed internal and external requirements
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Execute against established internal audit procedures
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Provides supervision and tactical direction for Compliance functions
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Establishes and maintains policies and procedures to ensure compliance with local and state environmental regulations and standards including compliance
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Ensures our quality systems strategy adds value to the organization through risk reduction, cost improvement and budgetary responsibility
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Assesses/modifies quality systems to address changing Regulations or industry standard, providing regulatory interpretation and guidance where required
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Identify and document processes and develop standard operating procedures (SOP's) or Best Practice Documents (BPD's) as required
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Support planning and execution of Internal Quality compliance audits
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Ensure that there are processes in place to monitor and measure all activities related to quality assurance performance improvement
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Develop, measure, and report key quality metrics to drive quality and efficiency
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Support continuous quality improvement efforts and ensure adherence to HIQA standards, conducting audits and assessments to monitor compliance.
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Support continuous quality improvement efforts and ensure adherence to HIQA standards, conducting audits and assessments to monitor compliance.
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Thorough understanding of the Health & Safety standards / legislation in Ireland
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HSA themed audit's completed per annum on each designed centre. Successful candidates will also be required to audit across day services/operations in relation to HSA.
- Schedule, coordinate, and execute various audits, including but not limited to:
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Provider Audits
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Incident, Complaint, and Satisfaction Audits (e.g., Service User, Family)
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HIQA, Safeguarding, and Risk Management Audits
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Medication and Health & Safety Audits
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Develop and manage templates, databases, and reporting tools, analysing results and generating statistics to support quality improvement objectives.
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Oversee the execution of action plans resulting from audit findings, verifying timely completion and ensuring issues are appropriately resolved.
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Ensure designated centres have updated regulatory documentation, monitoring any changes.
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and or organisational procedures.
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Develop accessible policies for service users and coordinate periodic reviews to ensure compliance with evolving standards.
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Deliver training to staff on compliance expectations, facilitating adherence to quality standards and organizational procedures.
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Partner with Day Service Managers to maintain compliance with New Directions standards and other regulatory authorities, supporting service excellence through regulatory compliance.
Qualifications and Skills
Education: Minimum level 8 qualification required-
Experience: Minimum of three years in the disability sector, including a demonstrated understanding of the Health Act 2007, applicable regulations, and governmental standards for day and residential disability services
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Technical Skills: Prior experience with HIQA audits; high proficiency with MS Office suite
Essential Experience
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Minimum of three years in the disability sector, with experience in quality assurance and regulatory compliance
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Demonstrated ability to implement change programs effectively
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Strong knowledge of quality management systems and procedures
Key Skills
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Analytical Ability: Skilled in analysing and interpreting data, with strong research and strategic thinking skills
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Organisational Skills: Proven ability to plan, prioritize, and manage multiple tasks
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Communication: Exceptional verbal and written communication skills, including report writing
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Adaptability: Able to adapt to change, with flexibility to assume new responsibilities as required
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Confidentiality: Commitment to maintaining strict confidentiality in handling sensitive information
Flexibility
This role requires a high degree of adaptability to meet the evolving needs of the organization. Duties may be adjusted as necessary to align with service objectives and organizational priorities.
Confidentiality and Data Protection
Strict confidentiality is essential in handling personal or medical information about service users, employees, and organizational business. Access to records and information must be conducted in a secure and professional manner, ensuring unauthorized individuals cannot access sensitive data.
Benefits:
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Sick Pay Scheme
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Company Pension Scheme
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Employee Assistance Programme
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Maternity Leave benefit
- Bike to Work Scheme
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Professional Development Opportunities
Essential requirements
Education: Minimum level 8 qualification required-
Experience: Minimum of three years in the disability sector, including a demonstrated understanding of the Health Act 2007, applicable regulations, and governmental standards for day and residential disability services
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Technical Skills: Prior experience with HIQA audits; high proficiency with MS Office suite
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Ability to work as part of a team with current Quality and compliance officers
