The Kingsley are looking to hire a Food and Beverage Supervisor to join their amazing F&B team. This is a very rewarding role working with a very innovative F&B team. The Kingsley is a gold employer where succession planning, rewarding and developing our team is vital.
Availability : Must be available to work a variety of shifts across weekdays and/or weekends depending on business needs.
Key Responsibilities:
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Providing exceptional service to all guests in a professional and friendly manner
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Ensuring the smooth running of service ensuring orders are taken food and beverage orders accurately and efficiently
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Monitoring and maintaining cleanliness and presentation of the cafe, breakfast, dinner and service areas
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Monitoring and handling payments and operating the till system
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Supporting the F&B team with general duties during busy periods
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Monitoring adhering to all food safety and hygiene standards
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Monitor Health and Safety of guests and staff and reporting any issues or contravenes
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Over-seeing the service
- Ensuring top class customer service
- Coaching and training the team, on the job training, job buddies
- Dealing with and resolving customer complaints
- Minmising customer complaints
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Supporting the well-being of the team
Working on PMS ie. Micros, Opera, Alkimii
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Requirements:
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Previous experience in a similar role
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Extensive food knowledge
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Extensive beverage knowledge, wine, liqueurs
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F&B Skills like cocktail making and high service standards
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Excellent customer service and interpersonal skills
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A passion for hospitality
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Qualification in the area of F&B would be desired
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Intermediate computer/IT skills
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Experience with managing people and leading a team
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Event organising, planning and running
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Must be eligible to work in Ireland
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Immaculate Grooming
- HACCP training
RSA training
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Staff Benefits Include:
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Company-funded educational and training programmes
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Discount on dining options of up to 50%
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Reduced accommodation rates for family and friends
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Discount on spa treatments and products
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Use of Health Clubs
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Staff dining facilities
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Staff parking
