Alliance Medical are currently recruiting for a Medical Administrator to join our radiology team based in Ennis, Clare. This is a great opportunity to be part of a high-performing, compassionate team providing vital diagnostic imaging services for patients.
Contract: Full-time, Permanent Contract
Working hours: 37.5 hours per week
This would be shift work: 5 - day requirement on site. Shifts can vary between the hours of 7:30am - 9pm
Shifts would be:
8am - 4pm or 1pm - 9pm
This role is ideal for someone who thrives in a fast-paced, detail-focused environment, has excellent communication skills, and is passionate about delivering outstanding care in a healthcare setting.
Key Responsibilities:
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Schedule and confirm radiology appointments with sensitivity and precision
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Serve as the first point of contact for patients and families, ensuring a warm and professional welcome
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Handle incoming and outgoing phone calls and manage appointment-related queries
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Accurately update patient records and internal booking systems
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Work closely with radiology and clinical staff to ensure smooth day-to-day operations
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Provide consistent, compassionate support to patients and their families throughout their visit
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Assist Radiographers and act as a chaperone if required for the patients and clinicians benefit.
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Provide reassurance to patients by way of clear explanation as to the nature of an examination.
Key Requirements:
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Strong communication and interpersonal skills
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Previous experience in medical administration or a healthcare setting
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A calm, caring nature
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High attention to detail and accuracy under pressure
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Flexible and adaptable team player
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A background in customer service is a plus
