Working as part of our busy and talented team and taking the lead in front of the reception house, this is a key role in our practice and in our patient experience.
Main Duties and Responsibilities:
- To meet and greet patients and visitors to practice in a friendly and courteous manner
- Ensure patients are checked in and all essential documentation is completed and confidentially filed
- Answer all incoming calls and deal with queries as appropriate
- Responding to patient and client requests and directing them to the appropriate person
- Scheduling appointments for patients, doctors and nurses using our internal systems
- Prepare and update patient lists and extract patient notes when required
- Filing of medical notes, letters, test results and other correspondence
- Register new patients on the computer system
- Ordering office supplies, stationery & equipment
- Opening and distribution of post
- Understand the usage of the practice email and internet system
- Assist in the opening, closing, and securing of the building at the start and end of the working day
- Support the administration function in a range of duties
- Supporting Physicians with queries
- Other related duties commensurate with the role and the qualification as requested from line manager
- Deal with your work in a confidential, polite, and professional manner
- Excellent communication skills, both written and verbal
- Excellent IT skills including all MS Office packages
- Strong time management skills
- Work well as part of a team to provide quality service
- Work with great accuracy and attention to detail when dealing with all patient records
- Able to work in a self-directed manner and is motivated and enthusiastic
- Ability to be flexible as and when required, have a “can do” attitude
Medmark is a leading national provider of occupational health. With offices in Dublin, Cork, Limerick, Galway, Sligo and Waterford we provide occupational health and medical services throughout Ireland to diverse clients, from sole traders, through small/medium enterprises to large multinationals. Our mission is to help employers create a healthy, safe and productive workplace, and to support individuals in achieving optimal health and well-being.
