Description
Sanctions Analyst
Location: Onsite (Cork HQ, Mahon)
Type: Permanent Position
Salary: €33,000 gross p/a + monthly performance bonus up to €150
Shifts: 11.30-20.00 Mon-Fri subject to change (weekend coverage, shifts may be introduced in the future).
About the Role: We're looking for a detail-oriented professional to review high-volume sanctions alerts and help us stay compliant. You'll quickly assess transaction monitoring alerts, clear false positives, and escalate potential matches, making critical decisions that keep our platform safe and compliant.
This is high-volume, high-impact work where your speed and accuracy directly protect our business and the broader financial system.
What we Offer:
Stable job - permanent employment contracts
Performance-based bonus
Opportunity to advance your career
Great rewards for referring your friends
Multilingual exposure - improve your spoken and written language skills
Inspiring and fun environment: our offices are known for their innovative, fun and pleasant design. Enjoy our 'relax' and 'play' areas as well as our onsite gym
Community projects. Want to make the world a better place? We run CSR (corporate social responsibility) events all year long
Private medical insurance coverage (after 6 months tenure). We work with one of the best suppliers (VHI) where you will benefit from a professional package
Bike-to-work tax relief
Pension scheme
Maternity and paternity leave
Access to GP care and an occupational health advisor
Subsidized canteen
Overview of tasks:
Triage high-volume sanction/transaction monitoring alerts to clear false positives and escalate potential true matches for senior review
Review and close alerts efficiently while maintaining accuracy and quality standards
Use SOPs and decision trees consistently; escalate edge cases or potential true matches as appropriate
Keep concise, auditable notes for all decisions in line with job aid and QC expectations
Be a motivated self-starter comfortable in a high-risk, production environment with minimal supervision
Be accountable for accuracy while maintaining quality control standards
Have product sense for ACH, international wires/SWIFT
Have experience or academic knowledge of OFAC, EU/UN sanctions, PEP, Adverse Media, and other AML watchlists
Experience with LexisNexis Bridger and Firco Continuity preferred
Be comfortable handling high volume while maintaining strong quality control
About Company:
TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.
We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.
Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.
Equal Opportunity Employer Statement
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.
