Maynooth Medical Centre is a GP practice in Kildare and is looking to hire a part-time receptionist. This is a friendly, well-organised practice and, while it is busy, it is not as hectic as some practices and generally patients are very nice and respectful. This is a 20 hour per week/job-share position (hours alternate from week to week – 8 hours per day Mon/Tue/Wed of one week and Thurs/Fri the following week so 24 hours one week and 16 hours the following week - hours being 9-5). We are hoping for a candidate who sees this as a medium to long-term option and who may be in a position to start in the next 2-4 weeks.
NOTE TO CANDIDATES- PLEASE ONLY APPLY IF YOU ARE GENUINELY INTERESTED AND AVAILABLE TO COME FOR INTERVIEW
PRIORITY TO THOSE WITH HEALTHCARE/GP SETTING EXPERIENCE
MINIMUM OF 2 YEAR'S RECEPTIONIST EXPERIENCE
REQUIREMENTS:
Excellent interpersonal, communication and telephone skills
Strong multi-tasking skills
Candidates should display initiative, common sense, problem-solving ability and flexibility
Strong ethos of confidentiality
Must have fluent English and excellent computer skills
Experience working in a GP surgery or hospital environment is preferable. Experience in Socrates Practice Management software is an advantage
The ability to manage patient needs / expectations in a fast-paced environment
Friendly and upbeat demeanour
Flexibility to cover additional hours such as annual/sick leave cover
DUTIES AND RESPONSIBILITIES
Dealing with patient queries face to face and all telephone queries including orders for prescriptions, social welfare certificates, medical card enquiries etc
Responsible for taking all payments coming into the practice, cashing up and balancing books
Answering telephone calls, scheduling appointments and dealing with patient questions
Follow up and action of tasks assigned by the doctors throughout the working day
Keeping reception and waiting area clean, neat and tidy
Managing email communication and patient requests with discretion and sensitivity
Managing confidential patient information
Communication with hospitals and consultants
General office duties such as filing, scanning medical records and submitting claims to the HSE
Job Types: Part-time, Permanent
Pay: From €16.50 per hour
Expected hours: 20 per week
Schedule:
Work Location: In person