We are recruiting for the role of Part-Time Food & Beverage Assistant to join our bar and restaurant team in the Metropole Hotel on Cork MacCurtain Street. If you love working in a guest facing role, engaging with our guests, do your best work as part of a tight knit team, and relish the challenge of a buzzing environment then this role is for you.
The main duties will include:
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To report for duty on time and in the correct uniform.
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To assist in the general tidiness and cleanliness of the working area and still room.
- Set tables to required lay-up.
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To help control linen stocks.
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To prepare mis-en -place for the next shift.
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Ensure stations are ready for service, cleaned and stocked.
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Set up the working area for the next shift.
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Taking orders, billing & do the end of shifts cash up.
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To work in the restaurant, bar, meeting rooms or banqueting areas as required.
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To serve food & beverages during functions to the Trigon Hotel Group standards.
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To ensure that the restaurant, bar, meeting rooms & banqueting areas are kept clean at all times.
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Follow rigidly and observe all hygiene regulations.
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Ensure the accuracy of all floats by checking them and reporting irregularities.
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You are responsible for the efficient dispensing and servicing of drinks and food if required.
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To communicate our services and facilities to guests as required.
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To deal with any customer complaints in a professional manner according to Trigon Hotel Group guidelines and to notify management of these.
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To ensure that the guests' needs and requirements are met.
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To ensure a high standard of personal hygiene and grooming according Trigon Hotel Group guidelines & Standards
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To ensure that all reasonable care is taken for the health and safety of yourself, other employees, guests and other persons on the premises.
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To carry out fire drills.
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To observe all safety procedures and rules.
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To report and where possible take action on incidents of accidents or damage.
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To attend the monthly department staff meeting.
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To attend & participate in all training courses as notified to you by management.
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To carry out any other duties as may be notified to you by management.
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To ensure that all fire doors are closed and that fire routes are kept clear at all times.
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To be aware and comply with company policy regarding: Fire, Health & Safety, Hygiene, Food Hygiene, Customer Care & Security.
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To read, understand and comply with your responsibilities as defined in the Health & Safety Statement.
The ideal candidate:
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Previous experience is welcomed
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Warm, positive personality with genuine interest in guest care
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Team player and also willing to use own initiative when needed
Benefits:
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Competitive rate of pay
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Relocation Assistance
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Access to our Company Pension Scheme
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Death in Service Benefit
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Employee referral bonus
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Friends & Family discounts across our restaurants
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Special rates in our hotel accommodation
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Paid internal and external training days
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Access to Trained Mental Health First Aiders
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Team Member Social & Wellbeing Events
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Team Member Annual Awards, Service Recognition, Monthly Team Member of The Month
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Meals on Duty
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Assistance with Leap Cards
