ABM is currently recruiting for a Full Time Fixed Term Training Officer. While primarily based in Dublin, this field-based role involves supporting a diverse portfolio of contracts across various sectors, with regular travel required throughout the Republic of Ireland (ROI) and Northern Ireland (NI).
Please note this is 6 months fixed term contract.
Purpose:
As a Training Officer, you will support employee development across the business, ensuring that learning and development initiatives drive engagement and performance. You will promote a strong learning culture and act as an advocate for continuous skills development across the workforce. You will contribute to building a diverse, capable, and high-performing organisation by fostering an inclusive learning environment. This role involves identifying and implementing best practices, driving innovation in training delivery, and maintaining high-quality standards while ensuring compliance with company policies and regulatory requirements.
Training:
Key Responsibilities Measure
- Maintain and deliver a training calendar, including induction, BICSc CPSS, manual handling, and any other training as directed.
- Identify training needs and implement actions to ensure the delivery of appropriate training.
- Liaise with Learning & Development Manager regarding any external training requirements to support operational teams.
- Monitor and evaluate the effectiveness and success of training programmes, and report on outcomes.
- Ensure that the delivery of British Institute of Cleaning Science (BICSc) training complies with required standards and maintain up-to-date knowledge of any changes.
- Highlight and escalate serious issues or repeated occurrences of regular noncompliance.
- Support the management of ABM University escalating issues as required.
- Ensure a comprehensive suite of high-quality eLearning programmes are developed and made available through our on-line learning platform.
- Developing fresh and innovative training to include blended training approaches to meet learning requirements for ongoing development, ensuring that they are aligned to the strategic goals of the department and company.
- Support sites and departments in achieving and maintaining 100% compliance with mandatory training requirements.
- Lead and support onboarding processes across the UK and Ireland, ensuring consistency and alignment with global standards.
- Provide strategic guidance and hands-on support to operational teams, advocating change, promoting operational standardisation, and driving continuous improvement.
- Manage and support key Learning & Development projects, including onboarding programmes, workshops, and e-learning initiatives.
- Support and contribute to the performance and development of the wider Learning & Development team (where applicable).
- Deliver face-to-face and virtual training programmes (existing and new content), including virtual sessions for the UK and Ireland. Flexibility may be required to support operational needs, including evenings and weekends where applicable.
- Contribute to collaborative Learning & Development initiatives with UK and US teams to support the achievement of strategic business objectives.
- Promote and implement a blended learning approach, incorporating e-learning, on-the job training, coaching, and mentoring.
- Monitor training attendance and follow up on non-attendance in line with company policy and compliance requirements.
- Support mobilisation activities, ensuring training plans are implemented effectively and all employees are trained within required timeframes to meet operational and compliance standards.
People Leadership & Development
- Evaluate individual and organisational development needs.
- Implement various learning methods.
- Help employees to make the most of learning opportunities.
- Promote continuous professional development across all departments of the business.
- Design and deliver learning and development initiatives to help employees perform to the best of their current role and to provide support to enable them to progress in their careers.
- Report and analyse Learning and Development activities.
- Support the design and delivery of company induction programmes.
- Work proactively to achieve Learning and Development objectives.
Business Administration
- Ensure training records are completed and maintained in line with company policy.
- Manage training records/files to ensure compliance with GDPR.
- Manage the training matrices and ensure they are kept up to date.
- Manage the creation/receipt of certificates, their distribution, and filing.
- Maintain and update all relevant training materials.
- Co-ordinate training, including notifying attendees in advance of the training date.
- Liaise with Reception to book meeting rooms and order lunch.
- Print training materials, set up training rooms and equipment, and service training events.
- Assist the Learning & Development Manager in organising the training calendar.
- Participate in and, where necessary, chair working groups.
Other
- Maintain strict confidentiality when addressing issues of a sensitive nature.
- Maintain a keen understanding of training trends, developments, and best practices.
- Support service development and innovation by proactively identifying and reporting trends and opportunities.
- Attend training courses and maintain personal development as appropriate.
- Support the growth of the business, where possible, by passing on potential sales leads.
- Contribute to Learning and Development-related reports / Balanced Scorecard.
- Undertake any other ad hoc duties as reasonably requested by the line manager.
- As the business continues to grow, the responsibilities of this role may evolve in line with business needs. The role holder is expected to demonstrate flexibility, adaptability, and a willingness to take on new tasks as required.
Skills and Experience
Essential Criteria:
- School leaving standard qualifications in Maths and English; or an appropriate standard to meet the needs of the role.
Desired Qualifications:
- A relevant qualification in training and/or learning and development.
- BICS certification (or willingness to obtain).
- Manual Handling training certification (or willingness to obtain).
Desired Experience:
- Experience within the sector.
- Up-to-date understanding of training methods and best practices.
- Experience of delivering training to groups, and individuals.
- Coaching and mentoring experience.
- Time spent working in a customer service environment.
- Experience working within a results-oriented environment.
- Willing to be flexible to meet the needs of the business and support sites/departments as required.
Desired Skills:
- Strong communication and interpersonal skills with the ability to build positive working relationships.
- Good organisational and time management skills.
- Able to communicate information clearly and professionally.
- Good attention to detail and problem-solving ability.
- Ability to manage multiple tasks and prioritise workload effectively.
- Competent in handling confidential and sensitive
Who we are?
We at ABM, are a global team of 100,000+ dedicated professionals committed to providing safe and healthy spaces where people live, work, and travel. For over a century, we've been serving communities around the world, delivering exceptional facility solutions to businesses of all sizes.
From schools and commercial buildings to hospitals, data centres, manufacturing plants, and airports, we help keep every space open and operating smoothly. But more than that, we believe in putting people first. We know that safe and clean environments are crucial for everyone's well-being, and we take that responsibility seriously. That's why people everywhere count on ABM to deliver the services they need to thrive.
A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential facility services and forward-looking performance solutions across a wide range of industries – from commercial real estate, healthcare, education, technology and data, manufacturing, pharmaceutical and life sciences and more.
With regional operations based in Dublin, Belfast, and Cork, ABM is home to more than 2,300 team members across the Republic of Ireland and Northern Ireland.
Founded in 1909, ABM serves over 20,000 clients throughout the United States, United Kingdom, Republic of Ireland, and other international locations.
The above description is intended to give candidates an appreciation of the role envisaged for this position and the range of duties. It does not outline all detail or every activity, and should be utilised as a general guide only, detailing the minimum requirements and responsibilities of the position. Specific tasks and objectives will be agreed at offer stage and thereafter during the company`s appraisal process.
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. ABM welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of our recruitment process and should call 01 679 2288 to request same.
ABM is an equal opportunities employer.
Benefits:
- Bike to work scheme
- Company events
- Company pension
- Employee assistance program
- On-site parking
Application question(s):
- What is your salary expectations?
Language:
Licence/Certification:
- Driving Licence (required)
Work authorisation:
Willingness to travel:
Work Location: In person
