Role Overview
The Health Clerical Worker will provide administrative and clerical support within a healthcare setting, ensuring smooth day-to-day operations and professional communication with all stakeholders. This entry-level role offers valuable experience for those beginning a career in healthcare administration.
Key Responsibilities
- Provide general clerical and administrative support to the health team.
- Maintain accurate databases and records in line with GDPR and confidentiality standards.
- Manage telephone calls, emails, and other communications, ensuring courteous and professional interactions with all stakeholders.
- Schedule appointments, clinics, and meetings as required.
- Support the preparation of reports, correspondence, and other documentation.
- Undertake other administrative duties as directed by the line manager.
Qualifications and Experience
Essential:
- Leaving Certificate or equivalent.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and basic IT systems.
- Strong communication and organisational skills.
- Ability to work as part of a team and follow supervision.
- High attention to detail and commitment to confidentiality.
Desirable:
- 2 years clerical or administrative experience.
- Familiarity with healthcare IT systems is a bonus.
Competencies
- Communication: Clear and professional communication with patients, staff, and external partners.
- Teamwork: Works collaboratively and supports colleagues.
- Organisation: Manages workload effectively with accuracy and attention to detail.
- Adaptability: Flexible, willing to learn, and responsive to service needs.
- Confidentiality: Handles sensitive information with discretion.
Benefits:
- Employee assistance program
Work Location: Remote
