We currently have an opportunity for a Pharmacy Sales Assistant to join our team in Reen's Life Pharmacy Killarney
This position is full-time and will require weekend availability to cover Monday, Thursday, Friday and Saturday.
Purpose of Role:
To deliver excellent customer service and to provide advice and information as required to customers on all product ranges available in the Pharmacy. To maintain the standard of category management and merchandising within the Pharmacy as directed by management and in line with Company standards.
Duties and Responsibilities:
- This position is full time and will require weekend availability
- To provide product information and advice to customers across all product ranges in the Pharmacy, consulting with the Pharmacist as appropriate.
- To maintain good stock control including; rotation of stock, maintaining appropriate stock levels, using correct suppliers, and ensuring that the delivery details are correct as set down by management.
- To deliver professional and efficient customer service at all times, enhancing the relationship with Pharmacy Customers.
- To work effectively as part of the Pharmacy team, being flexible and adaptable, assisting in all areas of the Pharmacy operation as required by the management.
- To maintain cooperative and professional working relationships with colleagues at all times.
- To fulfil the request for specific over the counter medicines appropriately using WWHAM questioning and recommend a suitable medicine referring to the Pharmacist where appropriate.
- To be vigilant and adhere to the correct procedures with regards to security and the handling of cash and receipts within the Pharmacy.
- To ensure that the Pharmacy is kept clean and tidy and any Health and Safety issues are brought promptly to the attention of management.
- To participate in training and development programmes provided by the Pharmacy and to be proactive in developing the job function.
- Any other duties as required.
Teamwork
- Provide support to other staff in the pharmacy
- This role requires a high level of pro-activity and an ability to work on own initiative.
- Build relationships with others in the pharmacy to create a positive working environment.
- Participate in staff training programmes and implementation and be proactive in developing the role function.
- To work effectively as part of the Pharmacy team, being flexible and adaptable assisting in all areas of the pharmacy operation.
Customer Focused
We are passionate about exceeding expectations:
- Making our community pharmacy the local destination of choice
- Delivering customer service to the highest quality
- To provide advice and information as required to customers on all product ranges available in the Pharmacy.
- To deliver professional and efficient customer service at all times, enhancing the relationship with Pharmacy Customers.
Qualifications, Experience & Skills Required
- 1 years experience in Pharmacy/Retail is preferable
- Cashier experience an advantage
- Excellent communication skills, both written and verbal
- Ability to use discretion when addressing customer queries and to treat customer/patient information confidentially
- Good attention to detail is essential
- Organised with a proven ability to multi-task successfully under pressure
- Ability to work on own initiative and as part of a team
- Basic IT skills are an advantage
Job Types: Full-time, Permanent
Pay: €14.15-€17.50 per hour
Benefits:
- Bike to work scheme
- Employee assistance program
- Employee discount
Work Location: In person
