Manager required for petrol station
STORE MANAGEMENT
- Manage the activities of retail sales team on a daily basis and ensure necessary tasks are completed to an appropriate level
- Ensure high quality and consistent customer service is provided at all times
- To delegate and communicate effectively with the retail sales team
- To supervise the effective induction and training of all employees
- To communicate sales performance to the team
- Recruitment of high calibre retail sales assistants
OPERATIONS
- Ensure store is merchandised in a customer focused and competitive manner ensuring compliance with company procedures and guidelines
- Ensure housekeeping in the store is maintained at an optimum level
- Co-ordinate in-store sales and promotions
- To communicate with retail sales team regarding in store sales and promotions
- To ensure the cash handling policy is adhered to
- To ensure shelf edged labels are accurate
- To react to local market trends and competition in an appropriate manner
- To ensure customers receive high quality and consistent service at all times
- To deal with and rectify customer complaints in an effective and pleasant manner
- To pro-actively take necessary action in store improvements following customer complaints
STOCK MANAGEMENT
- Completion of stock controls on high risk products
- To minimise stock loss through wastage, damages and pilferage
- Ensure food management and waste systems are adhered to by retail sales team
- Check stock to ensure adequate stock is available for customer’s needs
LEGISLATION & SECURITY
- Management of staff ensuring compliance with labour law, HACCP, Health & Safety and Consumer Legislation
- To ensure potential hazards in the store are identified and reduced or where possible removed/eliminated
- Ensuring that Health & Safety checks are conducted and actioned accordingly
GENERAL
- To know and understand company policies and procedures and ensure they are implemented effectively by retail sales team
- To achieve targets as agreed with operations manager
- Escalate issues to operations manager as appropriate
- To communicate with the operations manager on an on-going basis
- To undertake other additional duties as may be assigned by the operations manager
Job Type: Full-time
Pay: From €35,000.00 per year
Work Location: In person
