At Dean Group, we reimagine hospitality with character, not conformity. Founded in Dublin and now growing across Europe and the US, we create hotels shaped by personality, culture, and a heart-led hustle. Each of our hotels, restaurants, bars and gyms tells its own story, brought to life through humble hospitality and genuine human connection. Our people are at the centre of it all. They show up with individuality, warmth and curiosity, shaping who we are and how guests experience our hotels every day. We welcome fresh thinking and imagination, because playing it safe never made anything unforgettable.
We are currently seeking a Public Area Attendant to join the team in The Dean Dublin Centre. The ideal candidate will have a strong eye for detail and previous experience in cleaning or hospitality, with a focus on maintaining high standards across the hotel's public areas.
Job Purpose
The Public Area Attendant plays a key role in maintaining the highest standards of cleanliness, comfort, and presentation in all guest-facing and back-of-house public areas. This role ensures that lobbies, restrooms, corridors, event spaces, and other shared areas are consistently clean, welcoming, and aligned with the hotel's premium standards. By providing excellent service and attention to detail, the Public Area Attendant supports overall guest satisfaction and contributes to a safe, hygienic, and well-maintained environment.
Role Responsibilities
Public Area Cleaning & Presentation
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Clean and maintain all public areas including lobbies, corridors, restrooms, elevators, and event spaces.
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Ensure all areas are presentable, well-stocked, and in line with hotel brand standards.
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Conduct regular checks throughout the day to maintain cleanliness in high-traffic zones.
Guest Interaction & Support
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Greet guests in a professional and friendly manner when working in public spaces.
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Respond politely to guest requests, assisting where possible or directing to the appropriate department.
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Ensure that all guest-facing areas create a welcoming and comfortable experience.
Health & Safety Compliance
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Follow hotel health, hygiene, and safety procedures, including safe handling of cleaning products and equipment.
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Report any hazards, maintenance issues, or safety concerns immediately to supervisors.
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Ensure all public spaces comply with fire safety and emergency access requirements.
Inventory & Supplies Management
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Monitor stock of cleaning materials, restroom supplies, and guest amenities for public areas.
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Replenish supplies as required and notify supervisors of low stock levels.
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Ensure cleaning equipment is maintained, stored correctly, and fit for use.
Team Collaboration
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Work closely with the Accommodation team and other departments to ensure smooth daily operations.
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Assist colleagues when required, particularly during peak times or special events.
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Communicate effectively with supervisors and team members to maintain high standards of service.
Preferred Experience
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Previous experience in Accommodation, cleaning, or hospitality roles preferred.
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Strong attention to detail and commitment to high standards of cleanliness.
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Friendly and approachable, with good interpersonal skills.
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Ability to work independently and as part of a team.
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Knowledge of health and safety procedures, or willingness to be trained.
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Flexibility to work shifts, weekends, and public holidays as required.
Benefits
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Global discounted staff room rates across the group
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50% off Food and 25% Beverage across the group
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Friends and Family discount
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Gym Membership Discounts*
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Continual training and development
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Career progression within the Group
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Gratuities *
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Meals on shift
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Bike to work scheme
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Taxsaver for travel
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Refer a friend scheme
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Wellness at work events and access to wellness platform
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Employment Assistance Programme
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Group discounts for cinema tickets, shopping deals etc
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Team appreciation days
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Regular funfilled activities and gatherings for all teams across the group
- Applicable to certain positions
Dean Group owns and operates a number of hotel across Ireland, in certain instances we may feel your skills and experience may suit another role we have available. By submitting your application, you are permitting Dean Group to contact you for other opportunities within the Group
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