This post is for a Friday afternoon shift (2.00pm-5.30pm) with additional hours available to provide annual leave and sick leave cover.
Working in a busy office environment, you will work within an administration team which is responsible for:
- Providing cover on the reception desk, including answering calls, greeting and checking in patients.
- Ensuring that all patients are dealt with in an efficient and professional manner.
- Dealing with all queries in an efficient and professional manner
- To ensure that patient care and safety are always adhered to
- Managing Incoming telephone calls and scheduling patient appointments
- Dealing with incoming and outgoing mail
- Providing administrative support to GP's and clinical staff
- Maintaining accurate patient records and office filing systems in line with GDPR and practice polices
Essential Experience Includes:
- Excellent telephone manner
- Previous experience of working in a busy office
- Customer service & verbal communication skills
- Proficient in English, with excellent verbal and written skills
- Organised with strong time management skills
- Excellent interpersonal and communication skills. Possess awareness and sensitivity towards patient needs.
- Ability to work well as part of a team, and to work under pressure to tight deadlines.
- Discretion and ability to use initiative.
- Works well within a team environment
Pay: €14.15-€17.00 per hour
Work Location: In person
