An exciting opportunity has arisen to join The St. Helen’s Hotel, part of the Scally Family Hotel Collection, at a dynamic and transformative stage of its journey.
We are currently seeking an Accommodation Assistant to join our team and support the delivery of an exceptional guest experience across our rooms and accommodation services. Working closely with our team, you will play an essential part in ensuring every guest enjoys a seamless, comfortable, and personalised stay.
At St. Helen’s, every touchpoint, gesture, and interaction reflects care, precision, and pride in craftsmanship — transforming a good experience into an exceptional one.
The Role
You will be instrumental in supporting the smooth operation of the accommodation department and maintaining the highest standards of comfort, presentation, and service in our rooms. You will work alongside a team of professionals, uphold service excellence, and ensure that every guest experience is elevated through attention to detail and thoughtful service.
Who We Are Looking For
We are seeking someone who understands that true hospitality is how you make people feel — courteous, intuitive, detail-oriented, and professional in every interaction.
Key Responsibilities
- Meticulously prepare and refresh guest bedrooms to Forbes standards, ensuring that every detail reflects care
- Ensure consistently exceptional cleanliness and presentation throughout all areas, contributing to a polished and elegant hotel experience
- Approach every guest interaction with warmth, discretion, and attention to detail, turning routine service into memorable moments
Why St. Helen's
Set within a beautifully restored Georgian estate in the heart of Dublin 4, St. Helen's is entering a defining new chapter as part of the Scally Family Hotel Collection. This is an opportunity to be part of something special — to help shape the culture, guest experience, and legacy of one of Dublin’s most iconic properties.
If you want to leave your mark and be part of a team that cares deeply about the work they do, we would love to hear from you.
Job Type: Permanent
Work Location: In person
