As a MEGASYS® Field Service Engineer (FSE) you will perform installation, warranty and standard repairs of systems that maintain supply of production material utilised in a semiconductor manufacturing environment that makes the microchips used in electronic devices such as Smart Phones, LED's, and Flat Screen TV's. This is a challenging, hands-on, rewarding job opportunity for people who want to join a growing business.
Field Service personnel travel to multiple customer locations or may be assigned to a specific site to provide equipment support. The scope of services may include maintaining the operation, repair of gas/ chemical distribution equipment, gas/ chemical blending equipment, critical monitoring systems and life safety systems. They will ensure compliance in operation and procedures, emergency preparedness and drive flawless execution.
Key Responsibilities
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Perform pre-task planning & equipment condition analysis prior to starting work.
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Empowered to Stop the Job and escalate.
- Responsible for completion of customer requested tasks.
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Audit equipment and maintenance areas according to quality and safety standards
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Ensure processes and procedures are followed.
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Report quality and safety issues immediately via the escalation process.
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Take ownership of NCE events and the RMA process to address equipment concerns in a timely manner.
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Complete all Field documentation accurately and submit for invoicing at the completion of the task.
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Provide solutions to the customer for equipment configuration, maintenance, and operation.
