About Us
We are a leading pharmaceutical logistics specialist providing temperature-controlled transportation, customs brokerage, warehousing, and time-critical delivery services to healthcare and pharmaceutical organisations across Ireland and internationally.
As part of our continued growth, we are looking for a Customer Service & Logistics Administrator to join our expanding team. This role offers an excellent opportunity to develop a career within the fast-paced world of pharmaceutical logistics and supply chain management.
The Role
Working as part of our Customer Service Team, you will support the day-to-day coordination of pharmaceutical shipments, customer communications, and administrative processes. You will receive full training and work closely with experienced logistics professionals in a highly regulated industry.
Key Responsibilities
- Managing customer enquiries via telephone and email.
- Assisting with the booking and coordination of domestic and international shipments.
- Monitoring shipment progress and providing timely updates to customers.
- Preparing and maintaining shipment documentation and records.
- Supporting customs clearance and freight forwarding administration.
- Liaising with customers, drivers, airlines, handling agents, and suppliers.
- Updating internal systems and maintaining accurate operational records.
- Assisting with reporting, data entry, and general office administration.
- Ensuring all tasks are completed in accordance with company procedures and quality standards.
Skills & Experience
- Excellent communication and interpersonal skills.
- Strong organisational skills with a high level of attention to detail.
- Good computer skills, including Microsoft Outlook, Word, and Excel.
- Ability to work effectively in a busy and fast-moving environment.
- Positive attitude with a willingness to learn and develop.
- Strong customer service focus and problem-solving ability.
- Previous administration, logistics, transport, or customer service experience is desirable but not essential.
What We Offer
- Competitive salary package.
- Full training and ongoing professional development.
- Opportunity to build a long-term career in the pharmaceutical logistics sector.
- Supportive and collaborative working environment.
- Exposure to international logistics, customs brokerage, and supply chain operations.
- Career progression opportunities within a growing company.
Why Join Us?
We play a critical role in supporting the movement of life-saving medicines and healthcare products around the world. Every shipment matters, and every team member contributes to delivering a high-quality service to our customers and ultimately to patients.
Pay: €27,000.00-€35,000.00 per year
Benefits:
Work Location: In person
