Vacancy Number:
28672
Category:
Business Support, Customer Service (Entry)
Job Type:
Full-time
Position Description
The Asset Register Administration (ARA) team plays a key role within ESB Networks’ Distribution Markets and System Operation (DMSO) area. DMSO is responsible for developing and implementing future ways of managing Ireland’s electricity distribution system to support economic growth and the transition to Net Zero.
The ARA team ensures that ESB Networks’ asset and maintenance systems, data, and processes are accurate, reliable, and aligned with operational and regulatory requirements. This role offers the successful candidate the opportunity to gain a strong understanding of the Networks business while developing skills in enterprise systems, data quality, and stakeholder engagement.
Key Responsibilities
Update and maintain ESB Networks’ asset systems, including SAP ERP, Microsoft Power Apps, and SharePoint.
Ensure all asset and maintenance data is accurate, complete, and compliant with governance standards.
Support maintenance order processes, including creating, updating, and closing out work orders in enterprise systems (e.g., SAP).
Provide excellent customer service to internal stakeholders across ESB Networks.
Manage and respond to general queries relating to asset records and system updates.
Work collaboratively with colleagues within ARA and other business areas to resolve issues as they arise.
Deliver high‑quality work in line with company policies, procedures, and data quality standards.
Experience and Qualifications
Essential
Experience in an administrative, customer service, data-entry, or office-based role.
Strong attention to detail with the ability to maintain accurate records and follow structured processes.
Proficiency in Microsoft Office applications, particularly Excel, Outlook, and Teams.
Good organisational and time management skills, with the ability to prioritise tasks and meet deadlines.
Ability to work effectively as part of a team.
A 3rd level qualification or equivalent relevant work experience.
Desirable
Experience using SAP or other ERP systems (training will be provided).
Familiarity with Microsoft Power Apps or similar workflow/data management tools.
Experience using SharePoint for document management or workflow tracking.
Experience in data entry, data quality, or process-driven administrative work.
Experience handling queries or providing customer service to internal stakeholders.
Basic analytical skills, such as identifying inconsistencies or resolving simple data issues.
Full, clean driver’s licence.
Location
This position will be based at St. Margaret’s Road, Finglas, Dublin 11.
Smart Working at ESB is designed to make ‘in-person’ time together as purposeful as possible while also enabling the effective use of digital tools and hybrid arrangements to preserve our commitment to flexibility. The successful candidate may work flexibly within the jurisdiction where they have been employed, with attendance at the workplace for in-person collaboration at least two days per week . All Smart Working arrangements are subject to regular review based on the operational requirements of the role, the team, and the business.
Reporting To
Team Lead, Asset Register Administration (ARA), DMSO.
Why Work with Us?
Opportunity to lead Ireland’s transition to net zero carbon future
Career development through mentoring and training
Corporate Social Responsibility Opportunities
Sports and Social Clubs
Networking opportunities
Credit Union
Generous Pension
Access to staff well-being programmes
Generous parental leave entitlements
Strong values-based and inclusive culture
Strong commitment to diversity, equity and inclusion
Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted
Salary
€33,500 - €40,000 per annum.
Closing Date
17th of July, 2026.
Interview
Candidates who are shortlisted for interview will complete a Behavioural Interview based on each of the following Behaviours, which underpin how we work at ESB and are critical to delivering our strategy:
Accountable and Ethical
Collaborative
Growing and Adaptive
Proactive
Respectful and Supportive
More information available on Our People Promise
Notes
Your application will be held in reserve for 6 months should you be suitable for the role.
The successful candidate will be required to evidence their right to work in the Republic of Ireland prior to commencement of employment.
Diversity, Equity and Inclusion Statement
ESB is committed to being an equal opportunities employer. We welcome applications from all sections of society and ensure that no one is discriminated against on the grounds of race, religion or belief, ethnicity or nationality, disability, age, citizenship, marital status, domestic or civil partnership status, sexual orientation or gender identity, or any other basis as protected by law.
Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence,
[email protected].
About ESB
Join us in our mission to achieve a net-zero electricity system by 2040. ESB is Ireland’s leading energy utility, with activities spanning electricity generation, transmission and distribution, energy supply, energy services and international consultancy. Operating in Ireland, Northern Ireland and Great Britain, we invest over €1 billion each year to deliver a new energy future based on reliable, affordable zero-carbon electricity.
