We are currently recruiting a talented & experienced Bar/Floor Supervisor to join the team
If you have previous experience then we’d like to meet you. To be considered for this role, you should be available to work various shifts, including weekends
Responsibilities Include:
- Coordinate the operation of the bar/floor service during scheduled shifts
- Manage and motivate staff, upholding a constant level of staff productivity
- Ongoing staff training in service, wine and food items
- Respond to customer queries and complaints
- High standards of quality control, hygiene, and health and safety
- Deliver superior guest services and ensure absolute customer satisfaction
- Appraise personnel’s performance and provide feedback to keep them upbeat and productive
- Control costs and minimise waste
- Nurture a positive working environment and lead by example
- Comply with all company policies and procedures
Applicant Requirements:
- Previous bar/floor supervisor experience
- Have experience within high-volume venue
- Be a hands-on, natural leader who enjoys leading from the front
- Strong communicator with a high level of initiative
- Must be available to work afternoons, evenings and weekends
- Level-headed/sensible and consistent in nature, trustworthy and reliable
- Ability to work flexibly under pressure with a good sense of humour
- Approachable with excellent people skills
- Superior customer service skills
- Strong understanding of business management
- Ability to effectively delegate responsibilities and maximise resources
Job Type: Full-time
Work Location: In person
