Customer Service & Office Administrator
ABC School Supplies | Monday–Friday, 9:00am–3:30pm | Office-Based
Are you ready to swap rigid corporate structures for a varied role where your ideas and contribution genuinely matter?
ABC School Supplies is a growing, family-run Irish business supporting schools, teachers and early-years settings throughout Ireland. We are looking for a friendly, capable and highly organised Customer Service & Office Administrator to join our team.
This is a busy and varied position suited to someone who enjoys helping people, solving problems and taking ownership of their work. No two days are exactly the same, and you will have the opportunity to make a real difference to both our customers and the wider business.
Working hours
The working hours for this role are 9:00am–3:30pm, Monday to Friday.
Key responsibilities
- Answering incoming telephone calls and responding to customer emails
- Assisting customers with order, delivery and account queries
- Providing helpful information about our products and services
- Preparing and processing customer quotations
- Following up on queries and ensuring customers receive a prompt resolution
- Processing orders and updating customer information
- Working across several software systems throughout the day
- Supporting the wider office team with general administration
- Liaising with our warehouse, sales and accounts teams when required
What we’re looking for
- Previous experience in customer service, administration or a similar office-based role
- A confident and professional telephone manner
- Strong written communication skills
- Excellent organisation and attention to detail
- The ability to manage multiple queries and priorities at the same time
- Confidence using several software systems and learning new technology
- A practical, positive approach to problem-solving
- The ability to work independently while also being part of a close-knit team
- An interest in education, schools or early-years learning would be an advantage
Why join ABC School Supplies?
We are a small Irish business where people are trusted to contribute, suggest improvements and make an impact. You won’t be limited to one repetitive task or lost within layers of corporate approval.
You’ll enjoy:
- Family-friendly working hours of 9:00am–3:30pm, Monday to Friday
- A friendly, supportive and down-to-earth working environment
- A varied role with plenty of responsibility
- The opportunity to learn about different areas of the business
- Direct involvement in improving the experience of our customers
- The chance to support schools, teachers and children across Ireland
- A workplace where good ideas are listened to and your contribution is noticed
If you are organised, comfortable with technology and enjoy helping customers, we would love to hear from you.
To apply, please send your CV along with a short note explaining why you would be a good fit for the role.
Pay: From €22,500.00 per year
Work Location: In person
