With us, you can build and scale one of Ireland's most customer-centric digital mobile businesses
You’ll lead the end-to-end commercial performance of Clear Mobile, helping shape the future of a digital-first mobile network. This is an opportunity to combine strategy, data, customer insight and execution to grow a subscription business with ambitious commercial goals.
You'll be accountable for the overall commercial success of the business, with ownership of key outcomes including revenue, gross adds, net adds, customer base growth, EBITDA contribution, ARPU, customer lifetime value (CLV), churn, NPS, digital conversion rates, marketing efficiency (CAC and ROAS), and budget delivery.
You'll define and deliver the commercial strategy and long-term growth plan, setting the direction for sustainable customer and business growth. Working closely with colleagues across the business, you'll lead trading performance through regular commercial reviews, develop pricing strategies that support growth and profitability, identify new opportunities through customer and market insight, and manage commercial risks and opportunities as they arise.
You'll own the complete mobile proposition, including tariff strategy, product roadmap, value proposition, promotions, partnerships, bundling and customer experience. Using analytics, customer insight and market trends, you'll continuously evolve propositions and bring new products to market through agile ways of working.
You'll lead the digital sales journey from awareness through to activation, with responsibility for website performance, conversion optimisation, checkout experience, digital merchandising, landing pages, customer journeys, A/B testing and personalisation. Together with your teams and partners, you'll continually improve the customer experience and commercial performance of the online channel.
You'll oversee all digital acquisition activity, including paid search, paid social, display, affiliates, influencer marketing, SEO, content marketing, CRM and referral programmes. You'll own marketing ROI and ensure investment decisions are informed by performance data and commercial outcomes.
