Marco Pierre White Dawson Street
JOB & PERSON SPEC
RESTAURANT MANAGER
General Purpose:
· Working with the General Manager to translate the concept and ideals of MPW Steakhouse into a successfully operating restaurant.
· Working with the General Manager to ensure the smooth running of the restaurant and the implementation, evolution and ongoing improvement of standards and profitability.
· To achieve the highest food, drink and service standards in order to exceed both customer and staff expectations.
· To act as role model for all staff with specific responsibility for the recruitment, training and development of team members in your department (waiting, bar or host).
Responsibilities:
CHAMPION OF CULTURE
· To protect and positively promote the culture of MPW Steakhouse, both internally and to all customers / external contacts
· To demonstrate a genuine belief and pride in MPW Steakhouse at all times and act as an inspiration to others
· To develop a positive working environment that encourages team spirit, awareness and interaction between departments.
PEOPLE DEVELOPMENT
· To recruit members of your departmental team or identify them from within other departments and to train and inspire them.
· To ensure all your staff are trained, developed and encouraged according to their needs & potential and in line with the culture of MPW Steakhouse
· To appraise your team members on a quarterly basis and set realistic objectives
DELIVERY OF SALES AND PROFIT
· Working with the General Manager to maintain appropriate staffing levels, keeping them in line with business trends whilst maintaining the highest standards of service & quality
· Working with the General Manager to maximise sales opportunities within the business, with an understanding of agreed sales and volume targets
· Working with the General Manager to gain an understanding of how budgeted profit is achieved through training, communication & control with regard to:
· Employment costs
· Managerial profit & other managerial costs
· Food and drink gross profit
SHIFT MANAGEMENT
· To demonstrate the MPW Steakhouse ideal by ensuring the restaurant set up, running and closedown consistently meets the required high standards
· To ensure pre-shift team meetings are carried out on every shift and that staff are motivated and clear on shift requirements / responsibilities, as a result
· To lead by example, ensuring that all staff are proactive, organised and aware of the priorities on each shift
· To ensure quality is monitored and consistently delivered through observation, attention to detail and interaction with both staff and customers
· To be customer focused, ensuring a management presence at all times and anticipating customers’ needs to ensure their expectations are exceeded
· To proactively develop relationships with customers and ensure that the positive attitude at MPW Steakhouse extends to the behaviour of staff towards customers AT ALL TIMES.
· To identify and resolve any issues proactively on that shift, both staff and customer related, ensuring that any customer complaint is handled appropriately
COMMUNICATION
· To have a full understanding of all MPW Steakhouse standards and communicate to staff at every opportunity including at daily pre shift meetings.
· As part of the management team, to actively promote a culture of challenge, incentive and reward, running regular schemes for staff and monitoring results
· To be accessible for communication from staff at all levels, from your own department in particular, welcoming and encouraging their ideas and contribution
HEALTH AND HYGIENE
· To gain a full understanding of health and hygiene, working as part of the management team to ensure kitchen and restaurant hygiene meets MPW Steakhouse standards and the requirements of the HSE & FSAI.
LEGAL REQUIREMENTS
· Working with the General Manager to ensure that the restaurant is safe and operating within the legal and company requirements of:
· Fire
· Health and Safety
· Licensing Law
· Environmental Health
· Employment Law, including disciplinary & grievance procedures
· To facilitate the delivery of the required training to meet legal requirements
This job & person spec is a guideline only and is not exhaustive. You may be required to perform other duties which are not expressly listed but are in keeping with the general purpose of your job role and we reserve the right to make changes to this job description as appropriate.
Job Types: Full-time, Permanent
Pay: €45,000.00-€50,000.00 per year
Benefits:
- Bike to work scheme
- Employee discount
- Food allowance
- Sick pay
Experience:
- Hospitality management: 1 year (required)
- Restaurant: 1 year (required)
Work Location: In person
Expected start date: 22/06/2026
