EHR Clinical Delivery Coordinator
Location: Swift Square One
Job type: Specified Purpose
Overview of role:
The Clinical Delivery Coordinator will support the successful delivery of the Cúram Electronic Health Record (EHR) Programme across UPMC Ireland. Reporting to the Clinical Stream Lead, the role will provide dedicated operational, governance, coordination, and administrative support across multiple clinical workstreams, ensuring programme activities are effectively planned, tracked, communicated, and progressed. As the programme progresses through design, build, testing, organisational readiness, implementation, Go-Live, and stabilisation phases, the Clinical Delivery Coordinator will act as a central coordination resource supporting Clinical Team Leads, Subject Matter Advisors (SMAs), programme stakeholders, and operational teams. The role will be responsible for coordinating workshops, maintaining programme trackers, supporting governance processes, managing follow-up actions, coordinating Policy, Procedure and Guideline (PPG) activities, supporting iTopics progression, and ensuri
Primary Duties and Responsibilities:
The Clinical Delivery Coordinator will act as a central coordination function supporting all Clinical Team Leads and workstreams within the Cúram EHR Programme. The role will strengthen governance, improve visibility and accountability, reduce administrative burden, and ensure programme activities are proactively coordinated and progressed. By providing consistent operational support across the Clinical Stream, the role will enable Clinical Team Leads and senior clinical leadership to focus on strategic programme delivery, clinical transformation, organisational readiness, and successful implementation of MEDITECH Expanse across UPMC Ireland.
Qualifications & Experience:
Required Qualifications
Diploma, or equivalent certification in Business Administration, Healthcare Management, Project Administration, Health Informatics, or a related discipline.
Experience in a programme coordination, project support, administrative, governance, or healthcare management role.
Experience using Microsoft Office applications including Teams, Outlook, Word, Excel, PowerPoint, and SharePoint.
This job description is intended to be an outline of the areas of responsibility. As UPMC and the post holder develop, this job description may be subject to review in light of the changing needs of the business.
Equal Opportunity Statement and Benefits
UPMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
At UPMC we provide a total rewards program that is not only market competitive, but fair and provides growth opportunities for all our colleagues.
Benefits – Fully paid maternity and paternity leave for new parents. Competitive Pension Plan, company funded Death in Service Benefit x 3 times. Critical Illness cover for all employees up to the age of 66.
Performance and Recognition – Rewards for performance that supports the goals and mission of UPMC through our annual ACES programme.
Work-Life Balance – Enhanced annual leave up to a maximum of 27 days. Flexible working opportunities to support you to work around external family commitments.
Development and Career Opportunities – Opportunities for each employee to reach their career goals through continued learning and/or advancement.
About UPMC
UPMC is a renowned multinational academic medical centre committed to delivering people-focused care that’s close to home. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC shapes the future of health through clinical and technological innovation, research and education. UPMC expands its expertise globally, bringing world-class care across continents through its UPMC International division — an owned and operated network of hospitals and ambulatory care centres in Italy, Ireland and Croatia. UPMC International brings new access to the signature specialty services of UPMC Hillman Cancer Centre, UPMC Sports Medicine and others to more people in more places around the world.
In Ireland UPMC has provided high-quality healthcare in the South East since 2006. UPMC’s operations in Ireland now include UPMC Whitfield Hospital in Waterford, UPMC Sports Surgery Clinic in Dublin, UPMC Kildare Hospital in Clane, and UPMC Aut Even Hospital in Kilkenny. Outpatient care is available at the UPMC Carlow Outreach Centre, UPMC Hillman Cancer Centre radiotherapy locations in Waterford and Cork, UPMC The 4th Practice in Mallow, and across UPMC Sports Medicine Clinics in Dublin, Waterford, Limerick, Tipperary, Cork, and Mayo. UPMC has also established a nationwide Concussion Network. UPMC's Global Technology Operation Centre is based in Kilkenny.
